Newbies @ Jalan Membina

[gadgetgal 0]

got your quote, thanks. u not doing your flooring with him rite cos not inside quotation...

if many pple sign upz with him, will there be hand-over issue (too many jobs at the same time)?

Hehe, that really depends I suppose, some may not have keys, some 'die die' wanna move in early, some can take sweet time to do it (no rush in moving in, etc).

I am sure some priorities can be made, as long as some give and some take.

When I spoke to him, he is not the guy who simply said, "no problem, if you want 3 weeks to do whole house, I can deliver!" type of guy, his suggestion, it is better to go as per normal pace, so that not to give pressures to tilers/contractors, home owners and/or even him. The normal is around 6-8 weeks (2 weeks in it for co-ordination between home-owner and him/co-ordinator). If you want a bit fast, then decide faster on what you want.

He mentioned, mainly the project consists only two-phases, wet works and furniture (both phases, each take around 3 weeks).

But I found he is pretty fair guy. He is willing to mix-and-match what you wish and still able to accomodate you bring in your own contractor to do that part of the job, and he help in doing coordination (without any charge or markup!).

When I counter this point with him, as he will not be earning any markup (since we are the one bringing that external contractor), he is okay, though bring up some few valid points, that he may need to adjust the relationship with this new contractor, and if something wrong, he may not sure how effective this new contractor may respond with defects, or effective in fixing issues, or perhaps even ignore him and ended giving him more problems for co-ordination,since home-owner will definitely bombard him!.

*Though so, he still said that he can still give it a try. I see it as a win-win situation, cause he get to know new contractors from us, which offer cheaper solution and if relationship goes well, in the future he can have more profit and provide better options and business to end-user/market!.

This flexibility is what I like the most plus the open and fair attitude of his!. Just hope he can live up to what he has said/told me though, and most importantly deliver it to me smoothly.

ps: not sure if I mentioned this, I have visited two of his units in Bukit Merah and satisfied, may start to choose tiles this weekend or next!.

pps: btw, I noticed something/culture, is there any reason of why people not putting their quotes on the forum? (instead of request through PMs?). Is it not allowed by mods? or something?. just thought that this is a sharing forums, and we should share more to benefit us more.

if it is allowed, probably I can just put it up, otherwise I will dump it somewhere and point it from here.

[h4happy 1]

Hi neighbours,

Just spoken to the boss of Impress 21. He said that he is able to give us more discount and free gifts if we have many pples sign up with him together.... So, please let me know if any of you are want to engage IMPRESS 21 !!

Oh is it?

Still waiting for quotation...

If sign up with him, then just tell him from Jalan membina...special discount??

If can give free air con is the best!

[gadgetgal 0]

Someone send me a PM saying: "I have send my floor plan to Henry very late abt 1.45am yesterday, how long will he get back to me?"

My answer is:

For me, the max it took him 3-4 days (I personally met him and specify what I want), you can check with him on the day he is returning to you, and what he said he delivers!.

whenever he said "I will send it to you tomorrow morning", the very late night (the day before) he will send it to you and you can see it in your inbox tomorrow morning.

whenever you tell him that, say for an item, I want to have some options I want to consider say, for my kitchen frameless door, I told him, I am confused what I want to have, please put these few options:

a. normal frameless tempered glass door (swing both side, and does not automatically close)

b. normal frameless tempered glass door with a floor spring (like those in plaza where it auto-shut)

c. aluminium frame tempered glass with the door track on the top (so no maintenance on the floor or dirt stuck in there)

d. wooden frame door matching the color of your kitchen cabinet which he has done.

Well, for me, most probably option d is out, due to poor maintenance on wood, and wish to go for option b or c. he told me that for floor spring, it may be dangerous to your kids if the door automatically closed, not recommended, but I can put the price/quote you for your consideration.

And, he listed all the options!. other IDs/contractors, doesn't wanna go into detail of giving you all the options you told them, but he listed all of it to me!.

few points learned:

a. he never pressure you on his point of view, only suggest the implication/justification/idea

b. he never push you for that option, say he may earn more out of a specific option. (well probably he has done a pretty good mark-up though)

c. he never push you to sign and engage him. he never even call you just wanted to know how is the quotation he has sent you, etc. For him, he just left an sms saying he has sent the item. *as what I instructed (well, most IDs I met, they will call you within 3-4 days after they have sent quotation, mostly within 2 days, if not 1!!)

d. He won't put it in such a way, come to my office for the paperwork and sign the contract, but rather, he put it another way like, after each portfolio/site visit of his work, he will ask feedback on how the site is, and the last visit he simply ask, "so how are we going to proceed" and probably when to meet again.

Well, I hinted him, I am satisfied and was thinking to proceed further, say going into more detail into the type of materials, and the bargaining of prices/details of some items (without even talking about contract, sign, or money), and he is fine with it!.

ps: All the above is just my experience with him, as we really hate IDs/contractors who would try to push and keep calling for follow-up.

Did anyone notice, that it seems that he is working alone most of the time?.anyone ever visit his office as stated in his website?. Probably I should do some more background check on him before signing the contract and my chequebook.

Peng*Ling has her friend's house done by him, and seems few years back (is it 2 years?). Just wanted to be sure he is not the hit-and-run type of guy. Sometimes just worried of something too good to be true...*paranoid..

Personally, I would be more comfortable if he has partner or backup in case he is not around, cause you will never know!.

[h4happy 1]

Someone send me a PM saying: "I have send my floor plan to Henry very late abt 1.45am yesterday, how long will he get back to me?"

My answer is:

For me, the max it took him 3-4 days (I personally met him and specify what I want), you can check with him on the day he is returning to you, and what he said he delivers!.

whenever he said "I will send it to you tomorrow morning", the very late night (the day before) he will send it to you and you can see it in your inbox tomorrow morning.

whenever you tell him that, say for an item, I want to have some options I want to consider say, for my kitchen frameless door, I told him, I am confused what I want to have, please put these few options:

a. normal frameless tempered glass door (swing both side, and does not automatically close)

b. normal frameless tempered glass door with a floor spring (like those in plaza where it auto-shut)

c. aluminium frame tempered glass with the door track on the top (so no maintenance on the floor or dirt stuck in there)

d. wooden frame door matching the color of your kitchen cabinet which he has done.

Well, for me, most probably option d is out, due to poor maintenance on wood, and wish to go for option b or c. he told me that for floor spring, it may be dangerous to your kids if the door automatically closed, not recommended, but I can put the price/quote you for your consideration.

And, he listed all the options!. other IDs/contractors, doesn't wanna go into detail of giving you all the options you told them, but he listed all of it to me!.

few points learned:

a. he never pressure you on his point of view, only suggest the implication/justification/idea

b. he never push you for that option, say he may earn more out of a specific option. (well probably he has done a pretty good mark-up though)

c. he never push you to sign and engage him. he never even call you just wanted to know how is the quotation he has sent you, etc. For him, he just left an sms saying he has sent the item. *as what I instructed (well, most IDs I met, they will call you within 3-4 days after they have sent quotation, mostly within 2 days, if not 1!!)

d. He won't put it in such a way, come to my office for the paperwork and sign the contract, but rather, he put it another way like, after each portfolio/site visit of his work, he will ask feedback on how the site is, and the last visit he simply ask, "so how are we going to proceed" and probably when to meet again.

Well, I hinted him, I am satisfied and was thinking to proceed further, say going into more detail into the type of materials, and the bargaining of prices/details of some items (without even talking about contract, sign, or money), and he is fine with it!.

ps: All the above is just my experience with him, as we really hate IDs/contractors who would try to push and keep calling for follow-up.

Did anyone notice, that it seems that he is working alone most of the time?.anyone ever visit his office as stated in his website?. Probably I should do some more background check on him before signing the contract and my chequebook.

Peng*Ling has her friend's house done by him, and seems few years back (is it 2 years?). Just wanted to be sure he is not the hit-and-run type of guy. Sometimes just worried of something too good to be true...*paranoid..

Personally, I would be more comfortable if he has partner or backup in case he is not around, cause you will never know!.

oic...that is a really good contractor where he will not force you to sign up or call you up and ask you how is it? And if the worksmanship is good, then I can say everybody can sign up with him..

[Peng*Ling :D 0]

Edited October 5, 2007 by Peng*Ling :D

[Peng*Ling :D 0]

Oh is it?

Still waiting for quotation...

If sign up with him, then just tell him from Jalan membina...special discount??

If can give free air con is the best!

Not sure can get aircon or not. But if more pples sign with him. Then the chance of getting aircon is higher....

[Peng*Ling :D 0]

got your quote, thanks. u not doing your flooring with him rite cos not inside quotation...

if many pple sign upz with him, will there be hand-over issue (too many jobs at the same time)?

The price for the flooring is inside.... u check again......

Not everyone will renovate their house at the same time.... He is a experience contractor, should be able to schedule his project properly bah.... As long as you dont hurry him should be OK lor.... For me , I rather let his workers have more time to do a good job for me. " Man gong chu xi huo"

Edited October 5, 2007 by Peng*Ling :D

[Peng*Ling :D 0]

Just to share..... Henry told me he will send me the quote on wed..... and he really email me the quotation at on wed , 1.25.55am lor . Can see he is very responsible person.

Edited October 5, 2007 by Peng*Ling :D

[Cindy-Monkeybone 1]

Not sure can get aircon or not. But if more pples sign with him. Then the chance of getting aircon is higher....

Hi Peng Ling,

I have called Impress and will bring my hubby on next sat to "AUDIT" them. Will keep you updated if he gets shortlisted by my hubby.

Cheers,

Cindy-Monkeybone

[Peng*Ling :D 0]

Hi Peng Ling,

I have called Impress and will bring my hubby on next sat to "AUDIT" them. Will keep you updated if he gets shortlisted by my hubby.

Cheers,

Cindy-Monkeybone

okie okie..... thanks,

[crazycar 0]

hi, can you send me as well?

have i send u? sorry too many to send and busy with work lately. if not, can pm your email?

for those who has requested for my quotations and i have yet to send you, can buzz me. i probably miss u out accidentally.

[VinceDelfino 0]

have i send u? sorry too many to send and busy with work lately. if not, can pm your email?

for those who has requested for my quotations and i have yet to send you, can buzz me. i probably miss u out accidentally.

sent. thanks.

[yun11 0]

Hi! can i pls have Impress21's quotation? I m definitely keen on considering him after so many raves? Thanks!

[elaine1205 0]

gagdetgal,can i have a copy of impress 21's 4 room quotation?

very much appreciate that ! my email is davsu090308@gmail.com

Thanks alot

Edited October 6, 2007 by elaine1205

[h4happy 1]

Called up Henry (impress21), will give me the quotation on monday.