Advice needed on how to deal with contractors and neighbours

[Ivluo 0]

Hi there!

I have just kick started my 2-months long renovation but am already bogged down by two troubles

1) Unsatisfactory quality of work provided by window installation contractor

The window contractor provided sub-par service e.g cement was unevenly applied such that some stretches are more hollow. This is not a joking situation as my flat is a corner-unit, hence should the windor falls due to poor installation, it could easily kill passerbys or break cars. On the first complain, the contractor has agreed to re-do the cementing. In their own defence, the contractors claimed that the unsatisfactory work was due to the fact that the employees are not well-trained in handling high-rise hdb flats; more trained in handling landed houses. 

Also, the dust filter that should be securely stuck to the bottom-edge of the window easily peel-ed off!! 

What can I do if the re-cementing is still unsatisfactory?

2) Incessant complaining from neighbour staying directly below our unit

Since the start of our renovation, this neighbour has been making persistent complains about our noisy renovation. However, our contractors have completed the major hackings within the assigned dates. On everyday basis, renovation begins after 9am and ends before 6pm. 

Apart from complains on noise, she has also accused us of ruining her ceiling.

Prior to kicking start our renovation, we had requested to enter their house and took photos of their ceilings. Photos were provided as evidence that her current state of ceiling were the same prior to our renovation. She has since insisted for us to pay for her maintenance else she would sue us. 

Any advice on this second trouble?

Would appreciate any advice/suggestion on these double troubles :(

 

[nicholas 0]

No comments on the first.

As for the latter, besides the condition of the ceiling of the unit below your's, which you have photos from your pre-con survey, you might wish to lookout for other issues eg: hairline cracks, water seepage stains. If no such issues have surfaced, then you will not be liable for any damages as your neighbour had claimed.

 

 

Best Regards,

Nicholas Chew
Living Culture
HDB Licence: HB-09-4186A
M: 9 101 0636

[Maruku 2]

On 11/2/2018 at 6:59 PM, Ivluo said:

 

2) Incessant complaining from neighbour staying directly below our unit

Since the start of our renovation, this neighbour has been making persistent complains about our noisy renovation. However, our contractors have completed the major hackings within the assigned dates. On everyday basis, renovation begins after 9am and ends before 6pm. 

Apart from complains on noise, she has also accused us of ruining her ceiling.

Prior to kicking start our renovation, we had requested to enter their house and took photos of their ceilings. Photos were provided as evidence that her current state of ceiling were the same prior to our renovation. She has since insisted for us to pay for her maintenance else she would sue us. 

Any advice on this second trouble?

Would appreciate any advice/suggestion on these double troubles

 

Hi Just want to check,  is this is prerequisite before doing renovation on a resale? 

1) What if the neighbour refused to let u enter their house to take pics of the ceilings?

2) If they allow, what should we be looking for? ALL ceilings(if we doing reno for the whole unit)?

Thanks in advance!