Mannequin 0 Report post Posted March 21, 2017 Hello I'm interested to buy Hansgrohe products from Insani24. Could someone who have experience with Insani24 to share their experience? Per their website, there are two payment methods limited to bank transfer (subject to cable charges and handling/commission fee) and PayPal (with 5% fee), please advise as for bank transfer, who should be the one to bear the agent bank fee? Is it safe to pay via bank transfer? I'm scare they will not dispatch the orders if payment not received in full due to agent bank fee. Per their website, if product delivery lead time between 8-15 business days, how long it take to reach Singapore per your experience. Thank you in advance. Regards Yeo Share this post Link to post Share on other sites
rinee 4 Report post Posted March 22, 2017 Hi, i doubt bank transfer will work as it will require an account in Germany. It will be safer also for you to opt for PayPal so that you can file for dispute if there are any problems with you order. Best to make your order early to prevent any hiccups during shipping. I know SingPost is the local courier for insani24 and trust me they are not relaibile at all. Share this post Link to post Share on other sites
BudgetLP 1 Report post Posted March 22, 2017 @Mannequin, when will u be ordering? Can we combine orders to reduce shipping if convenient? Share this post Link to post Share on other sites
Mannequin 0 Report post Posted March 22, 2017 Ok to combine but should we bear the agent bank fee. If we use bank transfer online charges : cable charge 20 handling/commission 5. My delivery address is Cantonment Road. How about you? Share this post Link to post Share on other sites
Mannequin 0 Report post Posted March 22, 2017 24 minutes ago, rinee said: Hi, i doubt bank transfer will work as it will require an account in Germany. It will be safer also for you to opt for PayPal so that you can file for dispute if there are any problems with you order. Best to make your order early to prevent any hiccups during shipping. I know SingPost is the local courier for insani24 and trust me they are not relaibile at all. If via PayPal there is a 5% fee. I checked with DBS, we can do an outward border remittance. Share this post Link to post Share on other sites
BudgetLP 1 Report post Posted March 22, 2017 I'll pm u! Share this post Link to post Share on other sites
Mannequin 0 Report post Posted March 22, 2017 2 hours ago, rinee said: Hi, i doubt bank transfer will work as it will require an account in Germany. It will be safer also for you to opt for PayPal so that you can file for dispute if there are any problems with you order. Best to make your order early to prevent any hiccups during shipping. I know SingPost is the local courier for insani24 and trust me they are not relaibile at all. oh really that bad on SingPost, when you ordered and when you received the items? Share this post Link to post Share on other sites