Feedback On A Certain 'interior Designer' Matrix Concept

[stupe 3]

Hi fellow homeowners,

Creating some awareness based on my experience with this 'interior designer' Matrix Concept.

Got my place some time ago, and like most people, I started scouring the interwebs for a reputable/recommended ID.

And of course, this forum came up in my search results. From this forum I got in touch with 3 IDs, based on how 'hot' they are trending.

Well long story short, I finally settled on this ID.

Won't be able to write a chronology of events, but here's the summary:

- On pre-selection meetups, portrayed a 'simple' / 'modern' styling, quote "not like the other IDs out there".

- Apparently totally 'got' us and our needs.

- 3D renders with scaled sizing? Nada. Zilch. Only got a 2D hand-sketched piece of excrement. And we only got this a few weeks after work has started.

- Project management? Almost non-existant. It was I that had to take multiple on-site visits, take photos, and send back to ask 'what is going on here'. Wasn't this one of the fundamental functions of an ID?

- Ideas? BS. Concepts proposed were of sub-par quality, uninspired.

- Often tried to convince us that some things were not 'necessary'. You might be thinking - hey that's good right, help me save money. But you know what happens in the end? It didn't jive.

- Needed to get stuff like furniture, curtains etc? The 'recommendations' and contacts given were in almost all cases, priced higher. Some were even ~35% more.

- Need to meet up with the ID? Yeah good luck trying to get his time. And good luck trying to get a reply to questions on the same day.

- The packaged post-reno cleaning was a disaster. Using a dirty mop, with dirty water, with filthy brooms, and 50% of the place was not wiped down? My son can do a better job. And he did.

So how do I rate this experience?

Schedule - 6/10

Price - 7/10

Project Management - 3/10

Ideas - 4/10

Quality/Workmanship - 7/10

Want-to-fire-and-get-a-different-ID - 12/10

Hope this helps.