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Recommendation Of Painting And Etc Services

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This painting contractor Brian and his FB page is Renolancer. We are totally unhappy with the service and work done.  First of all Brian got the date wrong, we agreed to commence work on Monday and we received a call a day earlier on Sunday telling us he is waiting at our new place.  We told him it's Monday and he insisted its Sunday until we show him the proof in our text correspondence. Not wanting to make things difficult for him and risking our deposit with the management we rushed down to let him start the job. 

He gave some orders to the three Indians/Bengali workers he brought along and left.  However I'm puzzled that they proceeded to paint the house without covering the floor with plastic sheets and without taping the wood trimming around the doors and floor skirtings.  The workers also work carelessly dripping paint over the floors and I have tell them to quickly wipe it off before the paint dries up. 

The job was completed around 9pm plus and I have to wait till 11pm for Brian to finally appears to collects the cheque. I commented that because it's dark and  couldn't really do a proper inspection, we can only informed him of the places to touch up the next day.   He agreed and left.

The next day to our horror, we realized the job was done shabbily,  the paint on the walls and skirting  are not even done and paints were all over our doors trimming as well as parquet flooring.  We have to scrap the paint off and use thinner to wipe off the paint ourselves.  We showed him the photos and he agrees to do a clean up and touch up on the 27th March which is today. 

So the appointment was at 9am today, we got there on the dot to wait for him, about 9.30 he texted to say he can only make it around 11am.   WHY DONT YOU INFORM THE NIGHT BEFORE and we don't have to waste our time to come down so early. We told him to come at 1pm as we have other appointments in between.

We reached the place at 1pm, waited for half an hour and no show. Called him and no answer. Text him also no response.  Waited till 2.30pm and we decided enough is enough. We don't want to waste our time with this irresponsible contractor.

Another hour has past and while I'm writing this review, still no response. 

I'm wondering who wrote the good review about him in the forum previously.

 

 

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Hi celest koh,

Wow! Did he really did that? Omg!!! I am sorry bout this..but lets be neutral at this point...what if he turns up at that point? Or maybe he did wana do the touch up and you didnt offer to cause of the works done? Comeon! We here listen to your side of the stories..how bout him? You wana defame him over here? When all his project are pretty well done..Everyone have a part to play cause by just discriminating him...what are you in consider? Trying to cut away his ricebowl just cause people have to listen to your story... oh please! 

 

I am not siding anyone... probably i will just ignore your remarks ... i hope to see the rest response over such issues.

 

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@angiewong87 well before you start saying I am here to destroy his rice bowl. Do note if he indeed turns up or even care to return my calls and messages do i need to share my experience about his company. If he has indeed apologized we will not do that. But up until now still no news of him. Is that the way you will do business. 

Please re-read my post that today is the touch up day. I am clear of my conscience and we did agreed on today and the timing to do the touch up. Prior before that I had even show him pictures of the works need to be rectify and he said ok. This is my experience with him. Up till now did he give me a call or message to explain? No there is nothing. So tell me where can I find him or who can I seek to get the touch up done? His contract doesn't state his office address nor his office number.

So who can I seek to rectify the issue? If you deemed to know him so well please by all means and inform him about this. I'm sure no one will agree with such work antics. 

If he has come forward now and try to resolve on our part we definitely will write another review on that. We don't gain anything out of this. I found him through the reviews of him and unfortunately this isn't what I received and I had to endure all these. Is that fair for a consumer to waste my trips and time going down and waitied for him. 

Good review is meant for people who are worth it as they will do their best on their first attempt and will sincerely trying to solve the issues if any. Not just MIA. 

It may or may not be true but ur repeated posting and at other forums makes people wonder if you are indeed a client of his.

As to what the earlier member said most only have one posting in this topic or in smiliar treads and pointing to the same person. People will do the maths. Sadly I realized it too late. 

 

Edited by Celest Koh
 

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Hi celest koh,

 

Let me correct you and please be mindful of your post... you keep saying i am posting here and there deem to doubt to be his client and my writing are the same for every post..you saying every man with same beard is my father isit? 

 

Why not you contact him again? Maybe hes busy still? With the same posting style means same person...then you should not post anything cause you copying english.. you should post chinese xx.xx 

 

Sending regards to you...

 

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I am speaking out my thoughts. U can say your reasons. No one is stopping you. 

Truth is enough time and energy has been wasted. why do I have to keep chasing him when date/time were agreed on and he failed to turn up. He is doing a business here. Integrity is very important in every industry. I'm sure you know that too.  You can endure such work entics doesn't meant everyone else is able to. 

All the best to you. 

 

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Hi celest koh,

Why not keep in touch with him later or tmr? Give him a text or something...i dont think he will MIA over such trivial issues.. 

 

For me i am satisfied cause i dont pick things on him and even if it is... he solve it on the spot..so i got no issues with him..xoxo

 

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Hi Guys,

To Celest Koh

i am Brian from Renolancer, i apologize for the no-show today(27/3/16) cause my phone died on me... my whole data was lost and i have to make a trip down to a handphone shop to retrieve my data. but unfortunately i cant retrieve any of it. i was out the whole day for painting services and i am sorry that i am so packed up till i didnt even have a proper lunch ...i am so sorry my man didnt manage do a good job that day so therefore i will severely deal with it accordingly.. i apologised that i promise but i didnt make it today.. for this we will compensate a day for a proper and good painter to touch up your place and subsequently your understanding is appreciated and i will provide your next recommended friends 30% off for the painting services for my apology ... i will also make a trip down tomorrow to get back my repaired phone... kindly msg me your number again and hopefully we can sort this out .. my sincere apology for you and your hubby that such thing happened..Thank you and sorry for the inconvenienced caused. 

To all members and customers of/in this forum, 

Sorry again for all the misunderstanding.. i will sort everything out with Celest and will get back to you guys over this issues.. Thank you and sorry for the inconvenienced caused.

 

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Here is the post review on Brian's painting services. As based on the above messages, Brian got in touch with my husband and did the touch up on Sunday (3/4/16). His worker and him tried their best to rectify the issues. Believe there is still room for improvement. Our wardrobes were stained with many small dots of paint as Brain mentioned due to the design of the wardrobes it can't be removed though he tried. In this case, his workers should have covered the wardrobes with plastic sheets in the first instance. Regardless, both his worker and him had done what they could to solve the issues. Thus, he managed to do a service recovery and the case is closed.

 

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On 8/23/2015 at 1:26 PM, lynd3ralla said:

Not sure if this helps other forummers but I was sourcing for a contractor who does carpentry work himself to help me save costs since I know a thing or two about ID.... and of pure luck he knows a painter from blangah who help paint my house for under 1k! SO blessed to sometimes source contacts from here!

Hi,

Can you share with me your painter contact please?

 

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Hi 

Heard Brian painting services seems like pretty good as you guys recommended..cause i have a BTO 4rm in punggol and a resales flats which is my mum place...will brian be able to give a good price if i am going get these 2 places done? oh my!

Edited by sweetcrystalchill
 

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Hi Crystal,

 

no worries, you will probably fetch a good price once you met up with Brian cause since everyone have recommended his services ever since, why not you give it a try? i am just dropping by around for quotation and i found your thread over here... so why not you give him a call @ 94562845? anyway you can view his gallery @ fb/renolancer for more choices of colours. 

 

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Hi Janice,

Thanks for the info,, does he do minor renovation too? if he does like electrical i would probably get him to do up all the works or rather to have different contractor to coordinate 

 

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Hi! My dad is doing freelance painting and providing painting services for wall effects like brick wall, stucco wall etc. If anyone here is interested can PM me for more info.
Thank you!

 

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Hi Janice and all,

Thank you guys for the recommendation, i am calling up brian tmr to check for my enquries.. hopefully i will get a good price too from what you guys have mentioned since so many is recommending him ... xoxo

 

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Hi Everyonee

Check out my house painting @ Sengkang which done by my painting contractor Brian .. i am just briefly posting abit of my house over here. 

well done Brian and you guys for recommending his services.. will recommend further for his services to my friends..



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