Sleepnetic Mattress - Full House

[Zacs111 0]

Hello,

Anyone purchase Sleepnetic Mattress before? Please shed some light as there is absolutely no information anywhere

[SamTheMan 7]

Then don't buy lah, so many well-known brands in the market.

[zaky82 0]

Hi.. i bought a Sleepnetics mattress from Full House at IMM yesterday... apparently was told it was a US brand... but i did a search on the net but did not find any reviews... only its website...

Anyone whom have used it able to share some experience? Hope to get some useful replies aite...

And which model did you purchase.

Cheers...

[cynthiabong 0]

Hi.. i bought a Sleepnetics mattress from Full House at IMM yesterday... apparently was told it was a US brand... but i did a search on the net but did not find any reviews... only its website...

Anyone whom have used it able to share some experience? Hope to get some useful replies aite...

And which model did you purchase.

Cheers...

You have been conned... Sleepnetics is a local Singapore brand.

Their website was only registered on October 07, 2014, only 1 year ago.

If you look at their website carefully, it also says "As a brand that is going to be incorporated in the United States, SLEEPNETICS".

They have not even registered the brand in the US yet, nor do they have any physical presence in the United States.

If you click on their store locator, they have placed their logo all over the world map but there is no physical address to verify their presence in those markets.

They only have Singapore local presence.

This is illegal and should be reported to the Advertising Standards Authority of Singapore as they are misleading people to think Sleepnetics is a US brand with worldwide presence when in fact Sleepnetics is a Singapore brand.

You can do you part to stop false advertising by lodging a complaint at https://asas.org.sg/onlinecomplaint

Edited August 16, 2015 by cynthiabong

[sgbestproperty 1]

a leopard cannot change its spots. the same business operation manager will use the same ruse whichever company he joins.

in his previous company sense art sofa, he also like to create a false impression his sofa company has operations in or links in Amsterdam, venice etc (using a mastratto gruppo symbol on their ads) when they are really a newly incorporated local company that eventually folded in a short period of operation

[passingcloud 0]

another OEM products?

[nasus19 0]

Dear all,

I encountered the same issues, and Please beware of this company. 

Made a booking of a Bedroom Set and a Queen size bed frame & mattress in April 2017 at their woodlands outlet @ Primz Bizhub.

Anyway, the delivery of the Bedroom set is 1 month from purchase date, Queen bed to be confirmed.

*Note: this item is delivered to my new BTO flat, therefore I am not staying there* 

1) Delivering of Bedroom set:
Received a SMS saying that that they will deliver the queen mattress + bed to me tomorrow.
After not long, I received a call from them that the Queen bed will be delayed so they will deliver the Bedroom set to me first between 12-2pm.

Waited till 2pm, and decided to call Full house furnishing to check on it.

Firstly, lady A***** mentioned that driver have already delivered the item. I began to question her where and whom did they deliver the items to? Unfortunately they can't answer me. Was told to hang up and she will call driver again to check on it. After numerous phone call and FYI, I waited till almost 3.30pm, lady A***** called me and told me that driver will be late, and if I can wait till 4pm. I decided to cancel the delivery and postpone till 3 days later and she agreed to it. But on the other hand, the driver called me and said he will reach at 4.30pm I decided to wait since I am already there.

Finally they arrived at almost 4.30pm with my Bedroom set. And I receive one bad news from them! The delivery man actually damaged my wardrobe. They had to deliver a replacement one instead tomorrow.

I waited from 12-4.30pm today and I they damaged my wardrobe, and I had to wait for them to deliver a new one again within the next few days. 
When I asked, why can't they deliver a new one the next day. It was because there is too much orders due to overwhelming there is no stocks therefore I had to wait.

*Problem lies with your guys, they damaged it and now I have to wait few more days for you to deliver it to me again*

2) Delivering of replacement wardrobe:
After the first incident, I had to be more cautions with them. Delivery of the wardrobe will be between 10am-12noon. At 10am, I decided to give them a call to confirm that the delivery will made between this timing.

Guess what, they told me that the driver is stuck in Malaysia customs and they will be late. I decided to request for cancellation and refund and requested them to collect the whole bedroom set, I already waited more than 4hrs for  the bedroom set, why would I trust your words again.
Not long after, the driver called and said that they would reached in 30mins.

*I didn't know in the midst of being stuck in Malaysia customs would take them 30min to reach my location.*

Finally item arrive in good conditions at almost 10.30am

3) Delivering of Queen bed:
Spoken to their staff and was told that the Queen bed will be delivered to me between 5-7pm.

I started to worry if I have to wait for hours and hours again. But I decided to give them one last chance since it's a different supplier, no signs of delivery man at 7pm.
Decided to give them a call at 7pm, and they said that the driver will reach in 30mins. which is by 7.30pm
I was so angry about it and decided to call the staff at Woodland, they couldn't help at all, but directed us to contact their head office instead. 

Finally they arrive at 7.20pm and here comes another bad news. They missed out our 2 pillows that comes with the Bed.

4) Delivering of the missing 2 pillows:
Called the staff at Woodland again, to inform their head office that we cannot afford to wait for them to just deliver 2 pillows again and requested to either allow us to collect it at their woodland showroom or deliver at another address.

Next day, received a call from their head office (I had to call them to remind and check on it) that I can collect the 2 pillows tomorrow after 12pm at their woodlands showroom.

Guess what, the very next morning, I decided to head over to visit my BTO flat and I found the 2 pillows HANGING ON MY METAL GATE.

** Nobody inform anything on the delivery of pillows to my flat. 

Luckily it was just pillows, if it's something expensive, it would have been stolen.

I urge everyone to please think twice. Sharing my experience ~