ene 1 Report post Posted June 11, 2008 huh! i thot if during purchase, its listed that u entitle for free gift, then Morris has no rights to argue. pricing is only between u and dealer, right? they have no say, even if dealer sell u at a price of 1 dollar. Yes, that's what I thought as well! I.e. if I bought from Harvey Norman and during the purchase, was informed that I WILL get $500 Robinson's voucher as well as the sound system, I would EXPECT this to be given to me. Why would I need to argue at Morris because the deal was sealed between me (customer) and shop (HN). This is so weird! Share this post Link to post Share on other sites
mix 0 Report post Posted September 15, 2008 (edited) This issue still happen till Last Saturday when I want to 'claim' my gift. Default answer was given no stock and need to wait 2-3 weeks and will sms when its avail. huh? I also sent an email to Samsung about this matter. Yup, I choose Samsung because there is a free Home Theater. Edited September 15, 2008 by mix Share this post Link to post Share on other sites
Hseeker 1 Report post Posted September 16, 2008 Haiz I am worried. My TV coming in in 4 Oct. They suppose to give me the receipt on that day before I can collect the free gift.. Share this post Link to post Share on other sites
DSA 0 Report post Posted September 16, 2008 Seems like even Samsung mobile phone after-sale service is not up to par. Share this post Link to post Share on other sites
LittleDevil 0 Report post Posted September 16, 2008 Share a tip with you guys... You can simply trade in all the free gifts and get the intended item at a lower price. I traded in the free gifts when I ordered my Samsung LCD TV and get the TV at $350 lower than the quoted price. The good thing is we dun have to worry about the redemption. Share this post Link to post Share on other sites
laurinburg 0 Report post Posted September 18, 2008 This issue still happen till Last Saturday when I want to 'claim' my gift. Default answer was given no stock and need to wait 2-3 weeks and will sms when its avail. huh? I also sent an email to Samsung about this matter. Yup, I choose Samsung because there is a free Home Theater. same thing happened to me bot 2 LCD at comtex 31/stAUg ... called Morris and given a queue number.. was told 2 weeks stocks should arrive. no sound from them so i called again today was told another 3 weeks to wait! Share this post Link to post Share on other sites
oonik grl 0 Report post Posted September 19, 2008 yah.. their redemption process is very the sucky ! they should have a better system in place. that tiem dunno wait how long for my dvd player. i see ppl there lining up getting fed-up... Share this post Link to post Share on other sites
geryl 0 Report post Posted September 19, 2008 is the redemption centre open on saturdays? if so, what are the opening hours? Share this post Link to post Share on other sites
Hseeker 1 Report post Posted October 7, 2008 Anyone knows if Morris REALLY running out of stock for TX715? I have been calling them to ask if there is stock. I am trying to redeem the "free" gift but no stock so far.. Any experience how I could expedite the redemption? I tried calling and email. Does not seem to help. Share this post Link to post Share on other sites
Vlanze 0 Report post Posted October 7, 2008 (edited) Guess I can join in the queue. Bought a Samsung LCD @Comex in Aug. Still waiting to collect my HTS...supposedly no stock. Now on waiting list...zzz...the wait is killing me. Home is done up...now just waiting for HTS to come in. Any1 can confirm does Morris actually call us back to tell us when the stock arrives or do we need to be proactive? Any tips or complaint channel? Anyone knows if Morris REALLY running out of stock for TX715? I have been calling them to ask if there is stock. I am trying to redeem the "free" gift but no stock so far.. Any experience how I could expedite the redemption? I tried calling and email. Does not seem to help. Edited October 7, 2008 by Vlanze Share this post Link to post Share on other sites
geryl 0 Report post Posted October 8, 2008 Anyone knows if Morris REALLY running out of stock for TX715? I have been calling them to ask if there is stock. I am trying to redeem the "free" gift but no stock so far.. Any experience how I could expedite the redemption? I tried calling and email. Does not seem to help. hi Hseeker, we have collected HT-X715 about 3 weeks ago from Morris. we just went there to Q and collected it straight away. Share this post Link to post Share on other sites
Hseeker 1 Report post Posted October 8, 2008 How long is the queue? How long do u need to queue? Share this post Link to post Share on other sites
geryl 0 Report post Posted October 8, 2008 How long is the queue? How long do u need to queue? we were there early (they open at 1200 & we reached ard 1150) and there were already about 10 over ppl Q-ing outside, waiting for Morris to open. all in all, it took us less than 30mins to get the system. but Q starts to get longer after we left. just to note, the box is rather big and heavy. cant fit into our car boot even its empty. so be prepared. Share this post Link to post Share on other sites
Hseeker 1 Report post Posted October 8, 2008 OMG..haiz.. I need to go for an (compulsory) oversea trip this weekend. Cannot go for next few days.. If it is too big, not sure if my other half can manage..... Thanks for the heads-up p.s. Interestingly, we are bought the same TV, same ID and stay around same area. Jus realize that...from your blog Share this post Link to post Share on other sites
tea 0 Report post Posted October 8, 2008 what we did was to call them and get a queue # to reserve the set when it comes in. We received an sms when the stock was in and went down to collect. The wait at the queue is about 20 min or so. Collected our item 2 weeks ago. Share this post Link to post Share on other sites
