Ceiling Fan Got Problem

[Dylanchua 9]

Midway in my renovation now. I have 3 contractors, one for general renovation, one for aircon and one for electrical.

Already 3 contractors is too much to handle, so I didn't further outsource for things like grilles, doors and ceiling fan as I don't have so much annual leave to go to the house and wait for these contractors separately.

My 4 ceiling fans, I had allowed the electrical contractor to install together with my lightings which I bought from Tampoi. My living room Alpha fan, Tampoi had asked me to buy a shorter rod which I did. Last week, at work, the electrical contractor sms me saying everything installed, but the ceiling fan, the short rod cannot be used, so they used the original one. I replied ok.

Then after work, I went to see. The ceiling fan was so low that if I raise my hands, they will get chopped off. Previously, I already have some issues with the way the trunkings are installed, so I know no point talking to him. So I arranged with my colleague to help me today to try and install the short rod ourselves, as I need an extra pair of hands to hold the fan.

We managed to install the rod in just 15 mins. I admit with the shorter rod, it is abit difficult to maneuver your tools to install due to the shorter gap between the top cap and ceiling, but it is possible. Yet, the bangla workers just take the easy way out and say cannot be done, and the boss also never check just relay the same message and defend his workers.

Then I went to check the empty box holding my warranty card and remote. They had thrown away all the boxes, except for one, and put all the remotes and warranty cards for all 4 fans inside. To my horror, i found extra screws and washers inside! After installation can have extra screw one meh?? And the worse....

The ceiling fans were wobbling after on, so I sms him asking him where is the balancing kit that came with the fans. The tampoi salesman had gone through each box with me before loading in my car, so I know that each fan came with one kit. He called me back and told me its normal for ceiling fans to wobble, and he say even if there is a kit, he can't balance it as they are not fan professionals.

I am shocked, if the banglas can't do it, you as boss can't do it, as least save the kit for me to do myself right??? The bloody banglas just throw away anything they don't recognise. Anything they have not seen before is rubbish? And after install still have extra screws!

I understand perfectly sometimes workers will screw up, but if the boss willing to correct the situation, I also believe no point "tear open face", but its this type of "its like that" attitude that boils me up!

I'm thinking of getting another person to come in and relook at the installation for me, but seems that most only willing to install if I bought the fans from them.

Does anyone have a contact for a installer which is willing to:

1) check why out of 4 fans, 2 fans is slanted. The fans are dangling by a swivel, so it is suppose to hang straight by its own weight. I don't understand why 2 is slanted to one side, even when stationary.

2) balance the fans for me

[Pelect 3]

I came across once a fan that was slanted and I was also puzzled at first.

Upon closer inspection, I found that the housing was 'pushed in' or 'dented'.

If you look at the fan from the side, the housing should be at right angles to the rod but in this case it's not.

So, even if you have the swivel, it will still be slanted after installation.

Luckily for my friend, the supplier was willing to change for a new fan which was a surprise to me.

As to why it was 'pushed in' to begin with, I suspect that the unit has been dropped during production or transportation.

I'm not sure if you want to spend time balancing a fan that is not level. It's quite an eye sore to me personally.

[janicecwl 1]

Midway in my renovation now. I have 3 contractors, one for general renovation, one for aircon and one for electrical.

Already 3 contractors is too much to handle, so I didn't further outsource for things like grilles, doors and ceiling fan as I don't have so much annual leave to go to the house and wait for these contractors separately.

My 4 ceiling fans, I had allowed the electrical contractor to install together with my lightings which I bought from Tampoi. My living room Alpha fan, Tampoi had asked me to buy a shorter rod which I did. Last week, at work, the electrical contractor sms me saying everything installed, but the ceiling fan, the short rod cannot be used, so they used the original one. I replied ok.

Then after work, I went to see. The ceiling fan was so low that if I raise my hands, they will get chopped off. Previously, I already have some issues with the way the trunkings are installed, so I know no point talking to him. So I arranged with my colleague to help me today to try and install the short rod ourselves, as I need an extra pair of hands to hold the fan.

We managed to install the rod in just 15 mins. I admit with the shorter rod, it is abit difficult to maneuver your tools to install due to the shorter gap between the top cap and ceiling, but it is possible. Yet, the bangla workers just take the easy way out and say cannot be done, and the boss also never check just relay the same message and defend his workers.

Then I went to check the empty box holding my warranty card and remote. They had thrown away all the boxes, except for one, and put all the remotes and warranty cards for all 4 fans inside. To my horror, i found extra screws and washers inside! After installation can have extra screw one meh?? And the worse....

The ceiling fans were wobbling after on, so I sms him asking him where is the balancing kit that came with the fans. The tampoi salesman had gone through each box with me before loading in my car, so I know that each fan came with one kit. He called me back and told me its normal for ceiling fans to wobble, and he say even if there is a kit, he can't balance it as they are not fan professionals.

I am shocked, if the banglas can't do it, you as boss can't do it, as least save the kit for me to do myself right??? The bloody banglas just throw away anything they don't recognise. Anything they have not seen before is rubbish? And after install still have extra screws!

I understand perfectly sometimes workers will screw up, but if the boss willing to correct the situation, I also believe no point "tear open face", but its this type of "its like that" attitude that boils me up!

I'm thinking of getting another person to come in and relook at the installation for me, but seems that most only willing to install if I bought the fans from them.

Does anyone have a contact for a installer which is willing to:

1) check why out of 4 fans, 2 fans is slanted. The fans are dangling by a swivel, so it is suppose to hang straight by its own weight. I don't understand why 2 is slanted to one side, even when stationary.

2) balance the fans for me

Hi, may I know which Alpha model you bought from Tampoi? I also recently just bought 4 fans from them. The shorter rod that you buy from them is it the 5 inch rod? What is the length from ceiling to blade if you use the shorter rod? I'm worried now because my ceiling was not high also.