Ceiling Fan: Amasco Vs Fanco Vs Crestar Vs Elmark ?

[ahchek 0]

Hi All,

I'm looking for ceiling fan, headache of choosing between Fanco, Amasco, Elmark & Crestar.. Which brand is better ??

At first, I thought all these fan make in Taiwan. But, heard Fancon and Elmark now make in china, wonder is it true??

Kindly comments and advice...

Thanks

[eaglef18 1]

Hi All,

I'm looking for ceiling fan, headache of choosing between Fanco, Amasco, Elmark & Crestar.. Which brand is better ??

At first, I thought all these fan make in Taiwan. But, heard Fancon and Elmark now make in china, wonder is it true??

Kindly comments and advice...

Thanks

Personal experience : Try Fanco or Crestar. Had bad experience with the other 2. Very poor after sales support.

[Batman 0]

Committed to 2 Crestar last weekend. Though yet to install, but have a good feel abt it as the price I

got is competitive and most important of all, the agent gave me customization options. Even throw in a

free upgrade of rod (from usual 4" to 1feet) due to my high ceiling.

Very happy with the service.

[ahchek 0]

Heard Fanco now made in China, true?

[Batman 0]

To me, regardless of where is it made, as long as warranty covers, I'm fine.

Apple also MIC, so is Boeing...

[esee 0]

beware of amasco and Bacera(shop in geylang), both are totally unreliable with their service. cancelled my installation 3 times siting dubious reasons such as staff MC, no accountability between supplier and agent as they keep pointing fingers why the schedule was cancelled, electrician did not turn up on the date and time agreed. if they are like this with new purchases what more for servicing and maintenance of the fan.

[Bacera 0]

beware of amasco and Bacera(shop in geylang), both are totally unreliable with their service. cancelled my installation 3 times siting dubious reasons such as staff MC, no accountability between supplier and agent as they keep pointing fingers why the schedule was cancelled, electrician did not turn up on the date and time agreed. if they are like this with new purchases what more for servicing and maintenance of the fan.

Dear ESEE

I believe your name is Sheryl. I have investigated your negative comments, and while I am sorry that the experience wasn’t seamless, there is a need for us to present a chronological sequence of the truth for which your representation is distorted

We had informed Amasco on the 23th of June to make an appointment with you to install the Triniti fan. Amasco called you and arranged with you to install on Saturday 5^th of July or 12^th of July, because Saturdays were the only days where installation was possible for you.

You then called our staff, Mary, saying that 5^th July is too long to wait and wanted an earlier date. Mary told you that she will sought help from other installers to install at an earlier date, albeit at a higher cost. She then found Mr Kong, and you had requested for the timing to be 3 July after 6pm since you had work. Since you stay at a condominium, no works are allowed after 5pm, so we at Bacera verified with you if it is possible to do it after 6pm, which you said was ok, and so the date was set at 3 July 6pm

At this point, I must state that Bacera has tried it’s best to satisfy a customer, even arranging for a 6pm installation though it wasn’t the norm.

Unfortunately, on the 3^nd of July, Mr Kong was unable to make it can called you at around 4-5pm to inform you. It was then discussed that the installation was to be at 5 July 10am instead, and this was agreed. You had difficulty contacting the installer earlier because installers can’t answer the phone all the time. If they were installing something, how do they answer the phone when they are working?

On the 5^th of July, Mr Kong did not turn out at the scheduled time because he was sick (we had not said that he was on MC or overseas) he was just plain sick and unable to work. Mr Kong SMS our staff at about 9.30am, and our staff read the message around 10am. You had called a little after 10am asking why Mr Kong had not turned up, and we explained he was sick. You were angry, which is of course perfectly justifiable, but these events were beyond our control. You then had an electrician doing work at your house and asked if we can give you a refund for the installation cost of which we agreed.

All of us become frustrated when things don’t go smoothly, and I do understand your anger. As a business, we always want, though we are not always successful, to provide a good consumer experience.

Sincerely

Bacera Pte Ltd