wishxpress 0 Report post Posted July 15, 2012 Hi ,Anyone bought from PLUSH MATTRESS BOUTIQUE?I might be getting a platform storage bed with side storage and headboard and a princebed (Dream portal 2)from them.Any feedback or reviews appreciatedCheers Share this post Link to post Share on other sites
koyoto 0 Report post Posted July 29, 2012 Not a good experience when i visited the shop. The sales girl introduce me a queen bed package with bed frame and quote at$3000 best price. Then next the supervisor say give me a best price at $2100. The price is rubberband and they are very hard sell. I was fed up when the sales person said that dun ask for best price and never buy. Who the **** will buy anything without comparing rates. Unless my money are printed or grow easily. Share this post Link to post Share on other sites
wishxpress 0 Report post Posted July 30, 2012 I felt the same when I went down to the showroom.But their prices seem pretty competive.Just wonder how's the after sales. Share this post Link to post Share on other sites
PlushMattressBoutique 0 Report post Posted July 31, 2012 Not a good experience when i visited the shop. The sales girl introduce me a queen bed package with bed frame and quote at$3000 best price. Then next the supervisor say give me a best price at $2100. The price is rubberband and they are very hard sell. I was fed up when the sales person said that dun ask for best price and never buy. Who the **** will buy anything without comparing rates. Unless my money are printed or grow easily.Hi KoyotoThank you for visiting our store, I would like to apologise for the bad experience that you have been through, however I will take it as a positive feedback as an improvement for our services. as for pricing wise, I do not think that for a price of $3000, we can reduce it to $2100, as our margin does not allows us to do that. Maybe you have been quoted another product. Nevertheless. I would like to invite you back to our store again. I look forward in seeing you. Have a great day! Share this post Link to post Share on other sites
PlushMattressBoutique 0 Report post Posted July 31, 2012 I felt the same when I went down to the showroom.But their prices seem pretty competive.Just wonder how's the after sales.Hi WishxpressThank you for your interest in our products. Our sales might be slightly too enthusiatic in their commitment towards their job, I hope that does not really matter for the fact that you enjoy good products and cost effective pricing for all our mattresses and bedframes. As you know that we have a wide range of materials that could be used for our bedframes leaves you spoilt for choices. As for our after sales service, you can be assured of that, we have mechanisms that protect our customers in place to complement with the up and coming lemon laws that will be implemented in September this year. You can find out more of this mechanism when you are back to select the bedframes of your choices. I make sure that it will be a wonderful experience. Isnt it good to own a nice bedframe coupled with a wonderful mattress that is cost effective? I hope you will make another trip down to visit us and of course with no obligations on your side, as we have some newly arrived models which you might find it inetersting. In addition, you might want to visit our fan page at facebook.com/plushmattressboutique for additional perks. I look forward in seeing you. Thank you and have a great day. Share this post Link to post Share on other sites
wishxpress 0 Report post Posted July 31, 2012 Hi WishxpressThank you for your interest in our products. Our sales might be slightly too enthusiatic in their commitment towards their job, I hope that does not really matter for the fact that you enjoy good products and cost effective pricing for all our mattresses and bedframes. As you know that we have a wide range of materials that could be used for our bedframes leaves you spoilt for choices. As for our after sales service, you can be assured of that, we have mechanisms that protect our customers in place to complement with the up and coming lemon laws that will be implemented in September this year. You can find out more of this mechanism when you are back to select the bedframes of your choices. I make sure that it will be a wonderful experience. Isnt it good to own a nice bedframe coupled with a wonderful mattress that is cost effective? I hope you will make another trip down to visit us and of course with no obligations on your side, as we have some newly arrived models which you might find it inetersting. In addition, you might want to visit our fan page at facebook.com/plushmattressboutique for additional perks. I look forward in seeing you. Thank you and have a great day.Hmmm nice to have your assurance , I'll visit you soon. BTw Whats your name?CheersSebastian Share this post Link to post Share on other sites
PlushMattressBoutique 0 Report post Posted July 31, 2012 Hmmm nice to have your assurance , I'll visit you soon. BTw Whats your name?CheersSebastianHi SebastianMy Name is Kevin Ben Lim, Business Development manager for both Sense Art and Plush Mattress Boutique. I look forward in seeing you. Share this post Link to post Share on other sites
wishxpress 0 Report post Posted August 5, 2012 Hi SebastianMy Name is Kevin Ben Lim, Business Development manager for both Sense Art and Plush Mattress Boutique. I look forward in seeing you.Hi Kevin with your assurance I've ordered my bed and frame from PlushMartress.Looking forward to the delivery. I bought from Jon.Cheers Share this post Link to post Share on other sites
PlushMattressBoutique 0 Report post Posted August 5, 2012 Hi Kevin with your assurance I've ordered my bed and frame from PlushMartress.Looking forward to the delivery. I bought from Jon.Cheers Hi wishxpessThank you very much for your business, you are entitled to our buy back guarantee. Imam very sure yur bed frame will serve you well in the coming years but lets not stop here, bring your friends to us if you think that our products and services are worth recommending. Please visit our face book for more updates on our customers loyalty programme. Facebook.com/plushmattressboutique . Meanwhile feel free to call and let s know should you encounter any Problems with your bed frame. It's really my pleasure serving you.have a great day!!! Share this post Link to post Share on other sites
sgbestproperty 1 Report post Posted December 15, 2012 Hi wishxpessThank you very much for your business, you are entitled to our buy back guarantee. Imam very sure yur bed frame will serve you well in the coming years but lets not stop here, bring your friends to us if you think that our products and services are worth recommending. Please visit our face book for more updates on our customers loyalty programme. Facebook.com/plushmattressboutique . Meanwhile feel free to call and let s know should you encounter any Problems with your bed frame. It's really my pleasure serving you.have a great day!!!my sofa bought from sense art@macpherson road broken within few days le. why quality so poor one? Share this post Link to post Share on other sites
PlushMattressBoutique 0 Report post Posted December 17, 2012 my sofa bought from sense art@macpherson road broken within few days le. why quality so poor one?Hi sgbestpropertyI am so sorry that your sofa was broken. Do you mind giving me our invoice number so that I can verify with the sales manager and send our guys up for rectification? Please note that your Sense Art sofas are warrantied for a period of 5 years. In this case, we will definitely take responsibility and do the repair for you. If the product is irreparable, we will send a brand new sofa for you. Hence please provide me with your invoice number, alternatively, you can call our showroom and inform them of the defects. Thank it and have nice day! Share this post Link to post Share on other sites
NingNing 28 Report post Posted December 28, 2012 not bad.. still got bdm come here do recovery service. anything not happy can come here black and white le. haha.. Share this post Link to post Share on other sites
Dorawang 0 Report post Posted December 29, 2012 Address of Plush Mattress Boutique? Share this post Link to post Share on other sites
jonchar 0 Report post Posted December 30, 2012 I bought a storage bedframe from Sims Drive in June. After 1 day noticed I cannot lift up the level as one side is stuck. Called them and them came down to rectify the same weekend. All done in 5 mins. So far the service recovery is good. Share this post Link to post Share on other sites
desenseart 0 Report post Posted January 18, 2013 Hi sgbestpropertyI am so sorry that your sofa was broken. Do you mind giving me our invoice number so that I can verify with the sales manager and send our guys up for rectification? Please note that your Sense Art sofas are warrantied for a period of 5 years. In this case, we will definitely take responsibility and do the repair for you. If the product is irreparable, we will send a brand new sofa for you. Hence please provide me with your invoice number, alternatively, you can call our showroom and inform them of the defects. Thank it and have nice day!as long as your company insist it is reparable, there is effectively no brand new sofa in exchange! Share this post Link to post Share on other sites