Washing Machine Faulty After Purchased < 2 Months

[jonatan1312 0]

Hi,

I bought front load washing machine made in korea less than 2 months ago but it went faulty last week due to its circuit board damage.

The technician told me that it will take about 1 week to wait the part to be arrived before he can change the part.

Another option is to request exchange 1-to-1. But it will take about 2-3 weeks because must get approval from their management.

Which option should I choose considering that I have a baby and we can't wait 2-3 weeks without washing our clothes, specially baby clothes

Anybody know if I can request temporary washing machine from them before they deliver the replacement washing machine?

Need the washing machine urgently now

Thanks,

Jonatan

Edited June 4, 2012 by jonatan1312

[r0_ger 0]

Hi,

I bought front load washing machine made in korea less than 2 months ago but it went faulty last week due to its circuit board damage.

The technician told me that it will take about 1 week to wait the part to be arrived before he can change the part.

Another option is to request exchange 1-to-1. But it will take about 2-3 weeks because must get approval from their management.

Which option should I choose considering that I have a baby and we can't wait 2-3 weeks without washing our clothes, specially baby clothes

Anybody know if I can request temporary washing machine from them before they deliver the replacement washing machine?

Need the washing machine urgently now

Thanks,

Jonatan

For me, I will get a replacement. Meanwhile bring clothes to laundromat. Hand wash baby clothes...