Parklane Design And Contracts

[liowk 0]

Just like to share my interesting experience in this renovation company.

I recently engaged this company (Parklane Design and Contract), the boss (Mr Sim) is the person dealing with me.

The following are the brief experiences i got:

1. Delay in quotation sent by nearly a month. Explanation given was: Mr Sim insisted that the quotation has been sent to my mail, but there was no reply from me. However i did not receive any emails.

2. Mr Sim showed clear extreme displeasure in his words/facial and actions upon cancelling some of the jobs which i deemed overpriced, for example plumbing works which i spent only 1/2 hr completing was charged at a couple of hundreds. Remarks given was that i was not supposed to make so many changes to the original renovation plan, however the changes was suggested by me before work commence.

3. Revised quotation during course of work confirmation was superbly slow, even up til now, after all the renovation work has been completed(though unsatisfactory) the final quotation is still not presented. Explanation given was: he was too busy.

4. Built in hob was extremely shaky after completion. Explanation given was: it is normal, we are supposed to fix it ourself with plasticine.

5. The lever switch for the PUB gas was hidden by a piece of plywood in the kitchen cabinet. When requested that the lever be exposed such that my mom can have easy access, Mr Sim say nobody does it that way and if there is a need to, simply off the main gas lever outside of the house.

6. The TV console was built to the wrong dimensions, 1 drawer was blocked by the window grill. Explanation was that the dimensions were done before the window grills were put up. When i suggested sliding doors instead of drawers, such that the dimensions will not be affected, the answer given was: it is a waste of his materials(a loss of his profits).

7. Top of TV feature panel was not flushed. Explanation was that it is for me to install lighting, however this lighting installation was never discussed before. When i demanded him to flush the top of the panel, he did some changes which can easily go unnoticeable.

8. The inside of wall cabinets are all white(sadly this wasn't discussed before work). when i requested him to change, he say everywhere is the same, nobody does different colors on the side. However i remember seeing wall cabinets having the same interior laminates as the exteriors, on top of that, there were the workers dirty handprints on the white interiors of the cabinet.

9. The boss likes to take advantage of old ladies who are unclear of what is going on, for example, asking my mum to pay up the rest of the renovation when we were not around, and asking my mum to use plasticine to complete the sealing of the built in hob ourself..

10. One final thing i can remember for now is that Mr Sim never replies sms which is of no value to him but important to me, for example question like when can i receive the quotation or is there laminate stocks avaliable.