Alexesben 0 Report post Posted June 18, 2015 Ordered on 15 June and received on 18 June. By DHL. Thought got to wait so long but who know so fast. shall post some pic later Share this post Link to post Share on other sites
Alexesben 0 Report post Posted June 18, 2015 (edited) Kraus 30" Sink will post more picture when install. Edited June 18, 2015 by Alexesben Share this post Link to post Share on other sites
ckwhon 0 Report post Posted June 18, 2015 My order placed on 15 June and I sent a email to the CSO to waive off the shipping as it is eligible for free shipping to Singapore as stated on their site.First bill:Total Before Tax: $475.11Import Fees Deposit: $33.26Estimated Tax: $0.00Order Total: $508.37*SGD 721.92Final bill: Order SummaryItem(s) Subtotal: SGD 425.95Shipping & Handling: SGD 0.00Total before tax: SGD 455.77Estimated tax to be collected: SGD 0.00Import Fees Deposit: SGD 29.82Grand Total: SGD 455.77This is the reply I got from CSO through email on 15 June.Hello,I completely understand your concern that you have selected free shipping and you are charged for the shipping charges. I will surely help you with this.In order to take advantage of free shipping, you must select "FREE Amazon Global Saver Shipping" as your shipping speed when filling out our online order form. The shipping speed originally selected for this order was std-intl-us-in-ag.Some customers prefer to pay for shipping to get their orders faster, so we don't automatically select AmazonGlobal Saver Shipping for qualifying orders.As an exception, I've requested a refund of $175.16 to your original payment method for the shipping fees you paid for this order. This refund will be processed in the next 2-3 business days. Once processed, you'll be able to see the refund here:I have talked to the CSO for nearly 1 hour but he strictly insisted that the free shipping is only within US and is not possible to waive the shipping to Singapore Share this post Link to post Share on other sites
Guest Hiang Ng Report post Posted June 18, 2015 I have talked to the CSO for nearly 1 hour but he strictly insisted that the free shipping is only within US and is not possible to waive the shipping to Singaporeyalor why u so heng wan .. see mine:09:05 PM PDT Amazon: The eligible item dimensions are 18” x 14” x 8” or over 20 lbs., And I see that for the above item the dimensions are 30 x 18 x 10 inches and 33 pounds09:06 PM PDT Amazon: In this case, I'm sorry to tell you that it is not eligible for Free Singapore Shipping. Share this post Link to post Share on other sites
ckwhon 0 Report post Posted June 18, 2015 (edited) yalor why u so heng wan .. see mine:09:05 PM PDT Amazon: The eligible item dimensions are 18” x 14” x 8” or over 20 lbs., And I see that for the above item the dimensions are 30 x 18 x 10 inches and 33 pounds09:06 PM PDT Amazon: In this case, I'm sorry to tell you that it is not eligible for Free Singapore Shipping.I attached Alexesben's post and email the CSO and they replied me this:Hello, I'm sorry for the inconvenience experienced in this case. I understand your concern regarding the shipping charges for the order. I've checked the item - Kraus KHU101-23 23 inch Undermount Single Bowl 16 gauge Stainless Steel Kitchen Sink (Ship and sold by Amazon) is available for Free shipping. In this case I would request you to place order for the above mentioned item and kindly let us know if you are charged for any shipping charges. Please write back to us with the order number and we will be happy to refund you the shipping charges. Please visit the following link to provide the information we requested: http://www.amazon.com/rsvp-mi?c=bdbdcryy3647954233&q=o2r I hope this helps. If you have further query regarding this please feel free to write us back and we will be happy to help you. We look forward seeing you again soon. But I am still considering if to proceed because the Sellena sink is only S$152 excluding the shipping fees since I am going to ship back together with my other taobao purchases... Edited June 18, 2015 by ckwhon Share this post Link to post Share on other sites
Alexesben 0 Report post Posted June 25, 2015 (edited) I attached Alexesben's post and email the CSO and they replied me this:Hello, I'm sorry for the inconvenience experienced in this case. I understand your concern regarding the shipping charges for the order. I've checked the item - Kraus KHU101-23 23 inch Undermount Single Bowl 16 gauge Stainless Steel Kitchen Sink (Ship and sold by Amazon) is available for Free shipping. In this case I would request you to place order for the above mentioned item and kindly let us know if you are charged for any shipping charges. Please write back to us with the order number and we will be happy to refund you the shipping charges. Please visit the following link to provide the information we requested: http://www.amazon.com/rsvp-mi?c=bdbdcryy3647954233&q=o2r I hope this helps. If you have further query regarding this please feel free to write us back and we will be happy to help you. We look forward seeing you again soon. But I am still considering if to proceed because the Sellena sink is only S$152 excluding the shipping fees since I am going to ship back together with my other taobao purchases... I think you have selected other vendor instead of amazon. That why they incude the amazon link for you. Some other seller also sell the same sink but Amazon dont provide free shipping for them. Or maybe its just not your day if you have selected the right link.And Kraus KHU101-23 23 cost only USD 259.95 free shipping (est. SGD 330.00). Taobao sink SGD 152.00 exclude shipping. Maybe Taobao with shipping just a SGD 100.00 - SGD 150.00 cheaper. Does it worth the risk than buying sink from Taobao with no review from local forum? you pick.If by agent like 65D, Economy air is SGD 2.50 per 500g (SGD 5.00 for 1Kg). 23 inch Sink with carton box packaging can as easy as 12kg.And take note that China drainage pipe is different from us. They using what they called the 5th version 下水槽. Might consider not to include those but use ours local style. And look for those with at least 1.2mm thick as some use 1.0mm.Some shop in Jalan Besar selling quite affortable price and quality sink range from SGD 150 - 400. You can try there and see (PS P/L quite good too opposite road of the New world ctr). I did not choose as I prefer more hard quality sink and the dimension for Kraus is what i really need.I also getting from Taobao 1 twin tap for washing machine & normal water tap, 2 bathroom for toilet bowl and spray gun, towl hook, toilet roll holder, broom holder etc...Sometime there is same item same brand or model selling in Taobao and Qoo, but Qoo has stock in local so no shipping charges, only local courier charges (like Qexpress). So got to compare. Edited June 25, 2015 by Alexesben Share this post Link to post Share on other sites
Alexesben 0 Report post Posted June 25, 2015 (edited) And also please do consider a longer in length for kitchen sink. If not you can't put in big frying pot in the sink to wash.I attached Alexesben's post and email the CSO and they replied me this:Hello, I'm sorry for the inconvenience experienced in this case. I understand your concern regarding the shipping charges for the order. I've checked the item - Kraus KHU101-23 23 inch Undermount Single Bowl 16 gauge Stainless Steel Kitchen Sink (Ship and sold by Amazon) is available for Free shipping. In this case I would request you to place order for the above mentioned item and kindly let us know if you are charged for any shipping charges. Please write back to us with the order number and we will be happy to refund you the shipping charges. Please visit the following link to provide the information we requested: http://www.amazon.com/rsvp-mi?c=bdbdcryy3647954233&q=o2r I hope this helps. If you have further query regarding this please feel free to write us back and we will be happy to help you. We look forward seeing you again soon. But I am still considering if to proceed because the Sellena sink is only S$152 excluding the shipping fees since I am going to ship back together with my other taobao purchases... Edited June 25, 2015 by Alexesben Share this post Link to post Share on other sites
benetay 14 Report post Posted June 25, 2015 4th of July is US Independence Day, usually have discount during that time for Amazon. Share this post Link to post Share on other sites
krausfan 0 Report post Posted July 1, 2015 HIWon over by all the rave reviews of kraus sinks. Tried to order a kraus 25" topmount from amazon. But unsuccessful - it doesn't ship to Singapore address. How do you guys manage to order the sinks through amazon. Appreciate advice. Thanks. Share this post Link to post Share on other sites
lowwd 0 Report post Posted July 1, 2015 I have the same issue.. Share this post Link to post Share on other sites
Alexesben 0 Report post Posted July 2, 2015 http://www.amazon.com/Kraus-KTM24-Topmount-Stainless-Kitchen/dp/B006ZTEMCC/ref=sr_1_4?s=hi&ie=UTF8&qid=1435799285&sr=1-4&keywords=kraus+sink+25+inch&refinements=p_n_shipping_option-bin%3A3242350011 Kraus KTM24 25 inch Topmount Single Bowl 18 gauge Stainless Steel Kitchen Sink Use this link instead. Share this post Link to post Share on other sites
Alexesben 0 Report post Posted July 2, 2015 for 30 & 32 inch, look like they does not ship to Singapore anymore... wondering why.. Share this post Link to post Share on other sites
krausfan 0 Report post Posted July 2, 2015 Any KTM25 shipping to Singapore ? If yes, please help provide the link. Thanks.What about free shipping to Singapore ? If no free shipping, any idea on the freight charges ? Thanks. Share this post Link to post Share on other sites
Alexesben 0 Report post Posted July 3, 2015 try other online seller: http://www.faucetdirect.com/kraus-ktm25-25-drop-in-single-bowl-18-gauge-stainless-steel-kitchen-sink/p1795132 http://www.faucet.com/kraus-ktm25-stainless-steel-25-drop-in-single-bowl-18-gauge-stainless-steel-kitchen-sink/f1795132 Share this post Link to post Share on other sites
currahee 1 Report post Posted July 7, 2015 did anyone find an alternative deep sink in taobao? i cant seem to find anything like 250mm depth.. max I've seen is 230mm Share this post Link to post Share on other sites