secretgarden 1 Report post Posted April 10, 2014 If you are not sure whether your items are qualified even though you've checked the terms & condition, you can always check with Amazon customer service, by clicking "contact us". I wish to add in some items (which is not qualified for free global shipping) to tag along the shipment, so I sent email to them to ask them to check my shopping cart whether can I consolidate all in one shipment to enjoy free global shipping, and they did reply and allowed me to do so and waived my shipping charges too, really good service, and their reply is very prompt, thumbs up!Would like to share my gorgeous sink, can't wait to see it being mounted :-) Share this post Link to post Share on other sites
secretgarden 1 Report post Posted April 10, 2014 Hi secretgardenI understand the criteria for free shipping to sg the order must be above US$125 and total weight less than 20 pounds. You mean by writing to amazon they can actually waive the full shipping charge? No, although my purchases qualified for free global shipping, but when I check-out, the total still charged me shipping, so I've contacted Amazon before I proceed to payment. Amazon asked me to proceed with payment and emailed them my order number, then they will issue me a refund right away. 1 Share this post Link to post Share on other sites
daphne17 0 Report post Posted April 11, 2014 Hi SecretgardenThank you for sharing. The information is useful. Will try that out next time :-) Share this post Link to post Share on other sites
kim76 18 Report post Posted April 11, 2014 If you are not sure whether your items are qualified even though you've checked the terms & condition, you can always check with Amazon customer service, by clicking "contact us". I wish to add in some items (which is not qualified for free global shipping) to tag along the shipment, so I sent email to them to ask them to check my shopping cart whether can I consolidate all in one shipment to enjoy free global shipping, and they did reply and allowed me to do so and waived my shipping charges too, really good service, and their reply is very prompt, thumbs up!Would like to share my gorgeous sink, can't wait to see it being mounted :-)Looks really good! Glad the quality is still consistent..... Please share a photo once it is mounted... Share this post Link to post Share on other sites
WCCommander 0 Report post Posted April 13, 2014 wow amazon seem to have raised the price for all the kraus sinks KBU 12 is now $269 instead of $169 .. if im not wrong Share this post Link to post Share on other sites
daphne17 0 Report post Posted April 13, 2014 I paid $390 for a 33 inch 60/40 undermount. It's now $450 Share this post Link to post Share on other sites
janwick 0 Report post Posted April 14, 2014 Too many people buying Kraus sink from Singapore and requesting for free global shipping? Is that why prices increased? are they including the shipping prices within the sink already?Anyhow, I "infected" my sister over the weekend and convinced her to get the 23" for her home will be getting the 30" myself soon. can't wait to see the beauty Share this post Link to post Share on other sites
jonatha332 4 Report post Posted April 19, 2014 To make the search easier, I have help listed the sinks that allowed for free shipping to Singapore.For Kraus Sinkshttp://www.amazon.com/s/?_encoding=UTF8&camp=1789&creative=390957&field-keywords=kraus&linkCode=ur2&tag=amz01e-20&url=search-alias%3Dus-worldwide-shipping-apsFor Kraus faucet http://www.amazon.com/s/?_encoding=UTF8&camp=1789&creative=390957&field-keywords=kraus&linkCode=ur2&tag=amz01e-20&url=search-alias%3Dus-worldwide-shipping-apsHope this helps! Share this post Link to post Share on other sites
ffdee 1 Report post Posted April 23, 2014 Hi all,trying to navigate the difficult waters of home reno.Thinking of getting a full set of Kraus kitchen sink/faucet and maybe other toilet taps etc.Wondering if there will be installation issues as i read that the pipe fittings might be of different sizes?Can anyone help me? I wanna buy from amazon too..... thanks. Share this post Link to post Share on other sites
Snowdew 0 Report post Posted May 5, 2014 Hi all (especially Secretgarden),We are planning to order the 30-inch undermount single bowl Kraus sink from Amazon and chatted with Amazon customer service online but they have confirmed that this purchase is not eligible for free shipping to Singapore as it exceeds 20 pounds.However, I read from the above posts that Secretgarden ordered the same sink recently but with shipping fees waived.Could you please share on how I should ask for waiver or refund of shipping fees?Or did I miss out something?Thanks in advance! Share this post Link to post Share on other sites
secretgarden 1 Report post Posted May 5, 2014 Hi all (especially Secretgarden),We are planning to order the 30-inch undermount single bowl Kraus sink from Amazon and chatted with Amazon customer service online but they have confirmed that this purchase is not eligible for free shipping to Singapore as it exceeds 20 pounds.However, I read from the above posts that Secretgarden ordered the same sink recently but with shipping fees waived.Could you please share on how I should ask for waiver or refund of shipping fees?Or did I miss out something?Thanks in advance!Dear Snowdew,I do not know why they don't allow waiver now. Before I purchase I ask them the eligibility of the product and they asked me to proceed to order and will grant free global shipping after I've sent them my order number. Share this post Link to post Share on other sites
Peanut888 11 Report post Posted May 19, 2014 Hi all (especially Secretgarden),We are planning to order the 30-inch undermount single bowl Kraus sink from Amazon and chatted with Amazon customer service online but they have confirmed that this purchase is not eligible for free shipping to Singapore as it exceeds 20 pounds.However, I read from the above posts that Secretgarden ordered the same sink recently but with shipping fees waived.Could you please share on how I should ask for waiver or refund of shipping fees?Or did I miss out something?Thanks in advance!Hi snowdew,replied you at my thread using mobile but realised your post wasnt quoted.For the record i bought the 30in undermount single kraus sink. Havent open coz i need to settle other reno stuffs 1st.Anyway to help you and the rest of renotalk forumers here, here's the steps i took for free shipping to singapore(provided the promo is still valid)1. Find the item and seive it out with amazon global eligible (make sure the item has this!! if not there is no foc shipping!)2. purchase item on amazon3. chat with the operator on the free shipping*remember to save chat log just in case*4. give them maybe say 1-2days to process and follow up in case they forgot about it.If you are not able to get free shipping for whatever reasons, you can still cancel the order within that day.hope it helps any1 who is looking to purchase from amazon. Wanna thank me can treat me bubble tea~~ Share this post Link to post Share on other sites
gryffindor 2 Report post Posted May 21, 2014 I was trying to get the shipment charges waived. But they wouldn't budge. Still considering whether I should give in cos the shipment charges is around usd 130. I've spoke to three different CSOs and they refused to waive it. When I told them I had friends who had theirs waived, they asked for the order numbers to verify. Just a reminder that you should be prepared to pay for the shipment. That would take the price to usd 530. Sigh. Share this post Link to post Share on other sites
mummychua 4 Report post Posted June 3, 2014 other than kraus from amazon, anyone else got their sink from taobao? any recommendation? Share this post Link to post Share on other sites
gryffindor 2 Report post Posted June 15, 2014 Try this. It's very similar to Kraus. http://store.taobao.com/?spm=a1z0k.6846093.0.0.dde7BQ&shop_id=104639747 Share this post Link to post Share on other sites