upset 0 Report post Posted February 5, 2012 I engaged this Homemaster renovation company for my 4 room hdb flat. afetr scouting a few companies, i chose this homemaster becos a better quotation was given. The lady told me she is not an interior designer and that was why she was charging me a less price. I told her i have my own designs. She was to finsih my reno in 2 months time.My reno was started in nov and till today its not completed. Her men always came after 3 and worked after 6pm. She used a malaysian to do my painting.She didnt know her work and after few weeks i find alot of flaws and she told me dat was her dad's company and she is learning. So i didnt mind as everyone tends to make mistakes. Umpteen times, i told her this is my dream house and everysingle penny was my hard earned money as I was a single parent. After 2 mobths, cabinets were still not up till my dad stepped into the picture and she rushed all the work, all were unsatisfactory job. I asked her for soft closure fo my drawers and she didnt provide it. watever, she promised were not done. She used the code as " I verbally said what". I was furioused.She did chemical wash on her own using a pail n mop. Dat caused scrathces, told her about it. She brought her dad to my place. Da dad saw the scarthches and immediately used a sand paper on a homogeneous tile. I told the dad to stop it, he said it will work, resulted in a bigger patch of scraches. Plastering was not properly done. I was very upset as this was my dream house. Painting was also not done well as the painter always came in the night.One day, the dad popped into my house and demanded for the full payment as the whole reno was done. I told him there were some balance work not finshed. He told me that major works hve been done. My freinds and reatives advised me not to but trusting the lady i gave all the money holding 1 k. I paid a total of 38k.Therafter, I showed her dad and the lady the flaws and the unfnished work and the cracks all over my house. The dad promised me, he will rectify the problems. After chinese new year, I tried calling the lady but she refused to answer my all call till today. The dad send me a message, stating "to avoid dispute, please find another carpenter, as my standard was high'. I called him and said the money was paid for the carpentry work and he got to finish the job as promised. He told me i still owe him 1k. I told him fine i will pay the 1k and he shd give me a handwritten letter stating that all the job shd be done. I was taken back as what he said. He said he will collect the 1k today and tomorrow will give the written letter. This showed clearly he wanted to run away the 1 k.I told him what about the warranty. He told me he wont come and do anything as the daughter quoted me a low price for doing up my house and the warranty dosent stand.I was shocked as I trusted the daughter so much and paid the amount. Till today, the daughter has not answer my call and the dad refused to turn u to rectify my problems. I am so upset as all these were my hard earned money and the first thing i told this lady was " this is mydream house, please do a good job'. I will never recommend this company to anyone. When I begged the dad to come back as ive paid the money, he told me "if u want take a lawyer and sue me, i have my lawyer". i was heartbroken as how cruel can he be. I dont know how to post the pictures here. Can anyone help me so i can dwnload the poor workmanship pictures. He kept asking me to take a lawyer and sue., he also told me the daughter has resigned from his company. Till to this second, i cant believe people will go all the way out to cheat people's hard earned money. Share this post Link to post Share on other sites
hwaa 1 Report post Posted February 5, 2012 i think u're abit soft hearted.. u shldnt pay the full amount if the work is not satisfactory...now u've paid everything...... i feel for u. reno nowadays is so **** ex and there are still black hearted peeps thats out to rip consumers money. Share this post Link to post Share on other sites
ayazumi 0 Report post Posted February 6, 2012 Poor thing. These people are so evil and wicked, hope they get their karmas soon Share this post Link to post Share on other sites
salavanun 0 Report post Posted February 6, 2012 I have used her for my own house, brother and a frends house...very surprised to hear this.. will call her and ask directly ..thats really very bad experience.. Share this post Link to post Share on other sites
upset 0 Report post Posted February 6, 2012 yes, u shd. its gd to clarify wz her. Share this post Link to post Share on other sites
upset 0 Report post Posted February 6, 2012 im juz furious. she knws im handlying everythg single handedly. she shd answer my call. i paid wat was quoted n nw everyone askg why i paid b4 all da jobs were completed. she kept postponing my jobs. its a sliding door n a cabinet to hide my DB box. da cracks on da walls are found almost everywhere. she promised to rectify all these. n nw she has left n dad is toking on behalf of her. im frustrated as i wana knw why she is not answering my call. da dad used sand paper to remove scratch marks on my homogeneous tiles....causing more damage n nw refuse to rectify. Share this post Link to post Share on other sites
upset 0 Report post Posted February 6, 2012 i think u're abit soft hearted.. u shldnt pay the full amount if the work is not satisfactory...now u've paid everything...... i feel for u. reno nowadays is so **** ex and there are still black hearted peeps thats out to rip consumers money. Share this post Link to post Share on other sites
upset 0 Report post Posted February 6, 2012 yes, frm da beginning she alaways say im a nice n understang customer. i paid as da dad barged 1 nite n started to shout. my aged dad n i were shocked. he add additional charges like sayg da wardrobe measurement was taken wrongly n additional cost needed. i paid dat as well. he kept telling its only minor jobs not done. but i really trusted her...its not easy savg my money, takg care of my parents n my son. i asked for soft closure drawer n did not gt dat...instead it was a drawer which need to be pushed all da way no rollers Share this post Link to post Share on other sites
persistent 0 Report post Posted February 7, 2012 She did my 4 rooms resale reno last year...found her price reasonable... .. I was most impressed with her tiling works... overall quite satisfactory with the other works - light box, carpentry, electrical & painting.. the malaysia guy quite good in his painting what... i especially like to watch the way he execute the stroke....very stylo..Thru out the reno, I leave it to her to supervise her worker.. I also get her to do additional works which I top up and the amt she charge was reasonable (did not take the opprtunity to squeeze my bank dry)... most friends commented that my reno is very well done and quite a number ask for her contact for future ref....I have a personal friend who is a bz devt manager of a US Interior designing firm ( for hotels)... she even commented that the reno was tastefully done... Share this post Link to post Share on other sites
