kelvinsee 0 Report post Posted March 24, 2012 Hi Cheryl, I think you need to go to SCT asap. If I'm not wrong, There is a time frame of not exceeding 1 yr to claim back your $$. I really hate them telling me lots of excuse. Share this post Link to post Share on other sites
Cheryl78 0 Report post Posted March 24, 2012 Hi Kelvin, will do just that. will tell my husband to apply online. whats ur status now? After we sent them an email on Tuesday till now, NO reply from them. no surpriseHi Cheryl, I think you need to go to SCT asap. If I'm not wrong, There is a time frame of not exceeding 1 yr to claim back your $$. I really hate them telling me lots of excuse. Share this post Link to post Share on other sites
rogeryap 0 Report post Posted March 24, 2012 Walau I went down with my Fren today, Almost bought a sofa set from him...now need to seriously reconsider after reading so much negative comments abt themBut Elson seems like a very honest yet knowledgeable sales person to me, in fact my Fren & I thought he was the best salesman we talked to in expo!! Their sofa quality & pricing seems very reasonable too..sigh now dunno should trust them or not Share this post Link to post Share on other sites
Cheryl78 0 Report post Posted March 25, 2012 (edited) hi roger, the person who sold me the sofa is Elson.Walau I went down with my Fren today, Almost bought a sofa set from him...now need to seriously reconsider after reading so much negative comments abt themBut Elson seems like a very honest yet knowledgeable sales person to me, in fact my Fren & I thought he was the best salesman we talked to in expo!! Their sofa quality & pricing seems very reasonable too..sigh now dunno should trust them or not Edited March 25, 2012 by Cheryl78 Share this post Link to post Share on other sites
rogeryap 0 Report post Posted March 25, 2012 So I should not even think of buying from them?? Share this post Link to post Share on other sites
kelvinsee 0 Report post Posted March 25, 2012 Hi Cheryl,I already went to SCT to file the report last week and they have schedule me on the 2nd April'12 to meet both parties in court.Hopefully, we can claim all our money back.You should find a time to go down SCT asap and need to bring whatever documents you can provide like:1) Original invoice that you 1st purchase.2) Print out the email that you send to them that they didn't reply your mail.You can refer to this link to print out the form or you can submit it online: http://app.subcourts.gov.sg/Data/Files/File/SCT/ClaimForm.pdfYou will also need to write a brief summary of claim.Hi Kelvin, will do just that. will tell my husband to apply online. whats ur status now? After we sent them an email on Tuesday till now, NO reply from them. no surprise Share this post Link to post Share on other sites
shawncck 4 Report post Posted March 25, 2012 I really hope everyone can claim their money back... Those who havent go SCT... Pls hurry down...Better claim til they bankrupt... Oso rem to claim the loss of use of furniture from them.... Compensation for all the delay and hassle... Gd Luck.. Share this post Link to post Share on other sites
Cheryl78 0 Report post Posted March 26, 2012 hi everyone, will Excellence know that the customers have lodged a complain with SCT? Will they turn up in court?Hi Cheryl,I already went to SCT to file the report last week and they have schedule me on the 2nd April'12 to meet both parties in court.Hopefully, we can claim all our money back.You should find a time to go down SCT asap and need to bring whatever documents you can provide like:1) Original invoice that you 1st purchase.2) Print out the email that you send to them that they didn't reply your mail.You can refer to this link to print out the form or you can submit it online: http://app.subcourts.gov.sg/Data/Files/File/SCT/ClaimForm.pdfYou will also need to write a brief summary of claim. Share this post Link to post Share on other sites
rogeryap 0 Report post Posted March 26, 2012 I really hope everyone can claim their money back... Those who havent go SCT... Pls hurry down...Better claim til they bankrupt... Oso rem to claim the loss of use of furniture from them.... Compensation for all the delay and hassle... Gd Luck..Bankrupt?? So serious? Anyone went to their showroom b4? Elson told me their showroom is 5000 sqft big! Isit true?? Share this post Link to post Share on other sites
kelvinsee 0 Report post Posted March 26, 2012 Hi Cheryl, They will definitely receive the court letter for both parties. When I went to SCT, within 2days, I already receive the notice of the court letter and also keep us inform of the appointment date. Share this post Link to post Share on other sites
Samich 1 Report post Posted March 26, 2012 Hi Cheryl, They will definitely receive the court letter for both parties. When I went to SCT, within 2days, I already receive the notice of the court letter and also keep us inform of the appointment date.Expo is having some fair, are they still having booth there? Share this post Link to post Share on other sites
shawncck 4 Report post Posted March 26, 2012 Once court order is out... They will definitely have to turn up... If they do not, they could be arrested under law of court... Dun worry, go file the claim... Pls dun wait... I really hate to see such company laughing w our hard earn money... hi everyone, will Excellence know that the customers have lodged a complain with SCT? Will they turn up in court? Share this post Link to post Share on other sites
shawncck 4 Report post Posted March 26, 2012 Expo is having some fair, are they still having booth there?They are always there at expo fair... If all victims can gather together and make a fuss there...Even they dun refund, we can let others beware of this company... Share this post Link to post Share on other sites
rogeryap 0 Report post Posted March 26, 2012 Went to few furniture shops today, all say they anyhow quote customers wan, take in a lot of orders all cannot fulfill, I guess they just rolling customers $$!!!SIAM at all costs!!! Share this post Link to post Share on other sites
albertchng 0 Report post Posted March 27, 2012 CASE is a toothless tiger; don't waste your time with them.Just file with Small Claims Tribunal (SCT), chances are they have no choice but to refund you every single cents including any additional cost, if they dont pay, you can apply for Writ of Seizure and Sale, go down to their expo showroom to seize all their showroom piece. Share this post Link to post Share on other sites