Does Anyone Know Which Manufacturer Make This Sofa?

[CarlsSenior 0]

Seems like online furniture stores are rather similar in quality of their goods.

I recently bought a 3-seater sofa from www.Bedsspecialist.com.sg

http://www.bedsspecialist.com.sg/viewProduct.php?id=189

the delivery guys called me in the evening to said they wanted to deliver the sofa 1 day ealier... then when they come to my flat, they kept saying they rushing for time got other deliveries to make while i checking the sofa.

After they left, proceeded to removed the remnants of the cardboard material protecting the underside of the sofa and discovered that there is abrasion on the underside of the sofa. image shown here: http://i.picoodle.com/d5diqef4

on the left side of the armrrest, can slightly see the threads holding the synthetic leather together (indicating a slight tearing). After less than 2 weeks, the site's tearing widened. image shown here: http://i.picoodle.com/f0biqef9. The side of the sofa got wet during the rain also.

The bedsspecialist replied that they only provide 6months warranty on the wooden frame.

So to warn all people, when the delivery guys say they rushing for time to make other deliveries.... it means something wrong with the goods delivered... BTW, the delivery guys say there are only the sub-contractor so any problem must go to Bedsspecialist... but Bedsspecialist no action in these defects.

Edited November 2, 2011 by CarlsSenior

[CarlsSenior 0]

Bedsspecialist does not want to do anything about these defects.... just bought it for less than 2 weeks before discovering these problems...

So hooping to find manufacturer on the warranty.

Do anyone know which company make this sofa? most likely Malaysia-made product.

Think there is a design flaw in The area of the armrest where the tear is. There is hollow space under the PU leather where the tearing took place along the threadings. so no support for the PU leather cover, resulting in tearing along the threadline. Design Flaw...

[CarlsSenior 0]

It's my bad for choosing to buy furniture from an unknown furniture company selling stuff online.... now very much regret it...

this bedsspecialist webstore dont allow reviews on their site...unlike www.Beds.sg wheer u can see customers' reviews good/bad...

Edited November 2, 2011 by CarlsSenior

[SamTheMan 7]

Seems like online furniture stores are rather similar in quality of their goods.

I recently bought a 3-seater sofa from www.Bedsspecialist.com.sg

http://www.bedsspecialist.com.sg/viewProduct.php?id=189

the delivery guys called me in the evening to said they wanted to deliver the sofa 1 day ealier... then when they come to my flat, they kept saying they rushing for time got other deliveries to make while i checking the sofa.

After they left, proceeded to removed the remnants of the cardboard material protecting the underside of the sofa and discovered that there is abrasion on the underside of the sofa. image shown here: http://i.picoodle.com/d5diqef4

on the left side of the armrrest, can slightly see the threads holding the synthetic leather together (indicating a slight tearing). After less than 2 weeks, the site's tearing widened. image shown here: http://i.picoodle.com/f0biqef9. The side of the sofa got wet during the rain also.

The bedsspecialist replied that they only provide 6months warranty on the wooden frame.

So to warn all people, when the delivery guys say they rushing for time to make other deliveries.... it means something wrong with the goods delivered... BTW, the delivery guys say there are only the sub-contractor so any problem must go to Bedsspecialist... but Bedsspecialist no action in these defects.

Hi Carl,

Don't mean to be rude.

$388 for a 3-seater sofa is a very very cheap price for a sofa. The defects on your sofa would actually be acceptable. The reason the company can only provide a 6-month warranty on the wooden frame is that the lifespan of the sofa is probably less than a year.

My advice is that if you really have a very restrictive budget go to Salvation Army and buy a second hand sofa, you may be better off.

[Daveyap 0]

Hi Carl,

Don't mean to be rude.

$388 for a 3-seater sofa is a very very cheap price for a sofa. The defects on your sofa would actually be acceptable. The reason the company can only provide a 6-month warranty on the wooden frame is that the lifespan of the sofa is probably less than a year.

My advice is that if you really have a very restrictive budget go to Salvation Army and buy a second hand sofa, you may be better off.

Have to agree with Sam that the defects are acceptable for the price. He should have gone for bargain display sets/pieces at all the furniture retail outlets. Next time, insist that the delivery guys stay put while you inspect the goods so that any defects that are found can be written down on the Delivery Order on the spot. In that way, you will have a much higher chance of obtaining a full refund or replacement set.

[CarlsSenior 0]

Have to agree with Sam that the defects are acceptable for the price. He should have gone for bargain display sets/pieces at all the furniture retail outlets. Next time, insist that the delivery guys stay put while you inspect the goods so that any defects that are found can be written down on the Delivery Order on the spot. In that way, you will have a much higher chance of obtaining a full refund or replacement set.

Ya... maybe BedsSpecialists' product not so good and match those Salvation Army types...although the products are sold as new products...

Edited November 9, 2011 by CarlsSenior

[CarlsSenior 0]

Ya... maybe BedsSpecialists' product not so good and match those Salvation Army types...

Well this product is still being sold by Bedsspecialist... so just to warn potential buyers...

to know the quality of their product...

Edited November 9, 2011 by CarlsSenior

[CarlsSenior 0]

Well this product is still being sold by Bedsspecialist... so just to warn potential buyers...

to know the quality of their product...

The reason why its so cheap is due to the PU leather... not real leather.

half real leather can make a 3-seater sofa cost $400-600 more than a PU leather version.

thats y many Half Leather 3 seater sofas cost around $600 - $900.

Full leather sofas will cost at least $1000 more than PU leather version

[CarlsSenior 0]

Well this product is still being sold by Bedsspecialist... so just to warn potential buyers...

to know the quality of their product...

The reason why its so cheap is due to the PU leather... not real leather.

half real leather can make a 3-seater sofa cost $400-600 more than a PU leather version.

thats y many Half Leather 3 seater sofas cost around $600 - $900.

Full leather sofas will cost at least $1000 more than PU leather version

[CarlsSenior 0]

now even got people ridiculed me for buying this cheap cheap sofa from bedsspecialist and told me its better to get from Salvation Army....

worst experience ever ever.... online furniture shopping....worst ever ever eve ver eve ver ver ever

Edited November 9, 2011 by CarlsSenior

[SamTheMan 7]

now even got people ridiculed me for buying this cheap cheap sofa from bedsspecialist and told me its better to get from Salvation Army....

worst experience ever ever.... online furniture shopping....worst ever ever eve ver eve ver ver ever

Hi Carl,

There was no intention to ridicule you. Apologies if you were offended.

[ZondaR 0]

The reason why its so cheap is due to the PU leather... not real leather.

half real leather can make a 3-seater sofa cost $400-600 more than a PU leather version.

thats y many Half Leather 3 seater sofas cost around $600 - $900.

Full leather sofas will cost at least $1000 more than PU leather version

from personal experience, PU won't last longer than 2 years before they start peeling. If you intend to rent out your apartment, its good budget to buy PU sofas. they are soft and comfortable. But after 2 years, you gotta dispose it off.