"Unsure, Doubtful And Unimpressed"

[Guest NalNal]

Been searching for mattresses for my new house lately, and have being to a few showrooms.

Tried on a few brands: simons, lotus, king koil, 4 star, sealy, etc. I'm divided, between sealy

and king koil, still making up my mind. Until i came across an article in "furniture today" (see

attach). I need some help from anyone, what do you all think? It sounds bad, I strongly believes

in after service, especially a good mattress that last us more than 10 years. If they don't honor

it,how can I trust them?

[Guest NalNal]

thx for the info, but according to the article, sealy didn't denial that besides the springs, the fabric and foam are not under warranty.

That's how the class action law suit came about. I don't know, after reading so much bad reviews of other mattress on this forum, I

have to be very careful not to buy the wrong brand and regret later, like many of the others.

[GetFuzzy 0]

hmm....when I was looking at Sealy at Tampines Courts, the sales said Sealy's warrenty covers everything (spring, the pillow top, everything) for 10 years....

[SamTheMan 7]

hmm....when I was looking at Sealy at Tampines Courts, the sales said Sealy's warrenty covers everything (spring, the pillow top, everything) for 10 years....

That is not possible, if you read the warranty card, it will just say spring system. In fact, the warranty for all mattresses only cover the spring system and all companies will also include a clause that says they will not honour the warranty if the mattress is not in a sanitary condition.

[Guest NalNal]

OK...clause noted, but based on the article in the Furniture Today, the worrying thing is that we will face difficulty when Sealy are coming out with excuses to reject all warranties. I need more assurance before I decide on my new mattress, so Sealy or King Koil??

[MingzhuAng 0]

OK...clause noted, but based on the article in the Furniture Today, the worrying thing is that we will face difficulty when Sealy are coming out with excuses to reject all warranties. I need more assurance before I decide on my new mattress, so Sealy or King Koil??

I don't know about other brands, but for my parent's mattress, from king koil. They have been using it for 11 years, even since we moved into our new house. And it still felt as new, so i guess it depends on how you used and take care of the item. Of course, i don't know the quality for king koil for now.

[SamTheMan 7]

OK...clause noted, but based on the article in the Furniture Today, the worrying thing is that we will face difficulty when Sealy are coming out with excuses to reject all warranties. I need more assurance before I decide on my new mattress, so Sealy or King Koil??

The soft layers of foam on all mattresses will compress over time and this is not covered by warranty. This is called wear and tear. If you are comparing mattresses perhaps you could buy something that is less expensive and replace it in 5 years rather than spending more on something and hope it lasts a full 10 year.

Just my 2 cents worth.

[Guest NalNal]

The soft layers of foam on all mattresses will compress over time and this is not covered by warranty. This is called wear and tear. If you are comparing mattresses perhaps you could buy something that is less expensive and replace it in 5 years rather than spending more on something and hope it lasts a full 10 year.

Just my 2 cents worth.

HELLO...guys, I think all of you are missing the point, and going into durability of the mattress.

The topic in question is...according to the article I posted, when you ask sealy to service your

mattress for springs fault, which is warranteed, they will use the outside condition of the mattress

to deny all warranties. That is where the law suit from consumers comes in. We definitely need

a very prompt and good after service in mattresses we buy. Anyone knows or experienced

mattress brands with prompt and good after service? I think, after reading so many top brands

with bad reviews, and so many of you who like me can't decide and lost confidence in buying a

good mattress, the best bet is one with such good service. At least, it force, all this companies to

make better mattresses, knowing that they need to warranty a good service. Thanks to all of you,

I think I'm learning fast.