JellyPotato 0 Report post Posted January 22, 2014 Mic0701, I have sent an email to them asking for time confirmation this afternoon but yet to receive a reply from them. I will write again tomorrow as calling is not a good documentation proof for their lousy service. If I did not receive this Sat the orders I required, I will go to case or seek my personal lawyer for advice. I told the sales guy that they better send me good quality furniture per their claims as well as the exact measurement I ordered, else, I will reject the goods. Yea, this is for CNY and also my new house. Really very unlucky, why I was lure into this lousy service shop!! Very frustrated, esp they kept telling me definitely before CNY! Let's seeHey I am also having issues with them. All the furnitures that I have received are of NO quality, I repeat, NO quality. Most of them have to be rejected. Now new house can't be ready for CNY. Will have to file a CASE report soon. Keep us updated! Thanks Share this post Link to post Share on other sites
Lee888 0 Report post Posted January 23, 2014 (edited) Called today, again delayed from this Saturday to next Tuesday, reason being container delayed. Although she said definitely before Chinese New Year, I have decided to go to CASE this Saturday and request for full refund. Let's see how it goes 😔 Edited January 23, 2014 by Lee888 Share this post Link to post Share on other sites
Lee888 0 Report post Posted January 24, 2014 Mic0701,Is your tmr delivery confirmed? Please update us and also the quality. Tks. Share this post Link to post Share on other sites
Lee888 0 Report post Posted January 26, 2014 Hi Mic0701,I received all my stuff today (Sunday afternoon), 6 days after the agreed delivery date. Although unhappy with the late delivery, all the 3 pieces of furniture are within my specification & requirement. No more complain at this moment. Share this post Link to post Share on other sites
Lee888 0 Report post Posted February 20, 2014 Quality started to have problem just shortly after 1 month. Cabinet door cannot close properly, painting started to wear off and become very rough at the corners of the cabinet😔. They are coming to collect the cabinet back for servicing, see how it goes 😏 Share this post Link to post Share on other sites
fIRES 0 Report post Posted February 26, 2014 Thanks for sharing.Guess this is the problem with the logistic company they engage. It's also part of their problem if they cannot control their supplier. Anyway their operation has nothing to do with me, so I will just wait untill their services improve.A word of advice for all those out there, DO NOT BUY FROM WINTER INTERNATIONAL unless you would like to get agitated with delivery issues, quality problems and dealing with unprofessional people!.... Share this post Link to post Share on other sites
SamTheMan 7 Report post Posted April 8, 2014 Quality started to have problem just shortly after 1 month. Cabinet door cannot close properly, painting started to wear off and become very rough at the corners of the cabinet. They are coming to collect the cabinet back for servicing, see how it goes Any update? Share this post Link to post Share on other sites
Sestostitch 0 Report post Posted February 9, 2016 WARNING ! Those who've made purchases from a Mr Summer Chew from Winter International Pte Ltd, and have made payment to him through a savings bank account instead of the corporate bank account of Winter's international Pte Ltd, DO MAKE A POLICE REPORT ASAP without further delay. Fraud is a high possibility as there are known cases of Mr Summer Chew asking customers of Winter International Pte Ltd to make such payment arrangement which is highly dubious as this is a private limited co.https://www.facebook.com/permalink.php?story_fbid=1383739375269185&id=100008994071786Do take a look at the above link and you will see the drift as to why the above is so suspicious.Thanks for looking and your coorperation Share this post Link to post Share on other sites