Barely Few Days To My 1st Appt - And Application Is Cancelled

[Kobelala 8]

Dear forumers,

It's bare;y 5 days to my 1st Appt which my wife and myself look forward to...

Today, when I check my "MyHDBpage" as I need to ask the resale officer some questions, I found out that my application was cancel.

I called my agent immediately, and was told that they also realised the issue this morning and are doing a re-submission.

The reason for cancellation according to my agent is that their Admin made a mistake during submission on the licence or licensee number and particulars.

I am really sick, pls refer to my previous thread, I have been encountering delays and issue since OTP, amd now, THIS !!!

I am thinking of 2 options now :

a) Either they appeal for the same !st Appt date or ;

b) I want to cancel the whole transaction and hunt for another house, can experience Bros and Sis advise me what to do, am I allowed to do that (the 5k cheq had not been banked in by Owner as of now - as POA is representing them)

I'm sought of lost.... can't really concentrate on my job right now.... really awful feelings...

Look forward to your help and advises... .. TIA !

[Kobelala 8]

This was my previous thread... already encountered delays since OTP

http://www.renotalk.com/forum/index.php?showtopic=38198

At present, I am still not able to get hold of my HDB officer to check the reason on cancellation...

Edited March 4, 2011 by Kobelala

[May_dream1 14]

Sorry to hear this. Seem like your purchase is full of obstacles.

Try to get hold of the hdb officer for your case and see whether they can advise you. Once you sign the OTP, already considered as legally binding. Can sue you if the seller wants to.

[Kobelala 8]

Sorry to hear this. Seem like your purchase is full of obstacles.

Try to get hold of the hdb officer for your case and see whether they can advise you. Once you sign the OTP, already considered as legally binding. Can sue you if the seller wants to.

Hi May_dream1, yep... that's preciesly why I really think of withdrawing from this purchase... seems the house is not for me....

I'm trying to get hold of the HDB officer, I had managed to get the Seller's agent, from what he understand, our agent had made a mistake in the company's name during submission.

I'll be able to understand the full picture once I speak to the HDB officer.

Right now feeling **** "sian".... ....

[marshmallow 0]

Hi May_dream1, yep... that's preciesly why I really think of withdrawing from this purchase... seems the house is not for me....

I'm trying to get hold of the HDB officer, I had managed to get the Seller's agent, from what he understand, our agent had made a mistake in the company's name during submission.

I'll be able to understand the full picture once I speak to the HDB officer.

Right now feeling **** "sian".... ....

the officers are normally very difficult to reach by phone, they respond faster by e-mail... maybe you e-mail them 1st rather than keep calling.

very sorry to hear your encounter, indeed with lots of hiccups

[Kobelala 8]

the officers are normally very difficult to reach by phone, they respond faster by e-mail... maybe you e-mail them 1st rather than keep calling.

very sorry to hear your encounter, indeed with lots of hiccups

Yes they are really difficult to reach, I left several VM, finally the officer called back.

The mistake is due to My Agent submitting a wrong company's name and licence number...

Case had been throw out. Will need resubmission and book a new 1st Appt date (can appeal for earlier date but no promises according to HDB Officer)

Also, I am binded by OTP now, my hands are tied... Although I still like the house, I really don't feel like talking to my agent now...

Can I know what are the things I can do now ?? Will I be compensated if I write into the Agency to complain for loss of time, will they entertain ??

TIA...

[May_dream1 14]

Yes they are really difficult to reach, I left several VM, finally the officer called back.

The mistake is due to My Agent submitting a wrong company's name and licence number...

Case had been throw out. Will need resubmission and book a new 1st Appt date (can appeal for earlier date but no promises according to HDB Officer)

Also, I am binded by OTP now, my hands are tied... Although I still like the house, I really don't feel like talking to my agent now...

Can I know what are the things I can do now ?? Will I be compensated if I write into the Agency to complain for loss of time, will they entertain ??

TIA...

oh, at least you got an answer. HHmmmm..... you should write into your agent's company and complaint. Maybe they will waive off the commission? at least you get some compensation back?

[Kobelala 8]

oh, at least you got an answer. HHmmmm..... you should write into your agent's company and complaint. Maybe they will waive off the commission? at least you get some compensation back?

Hi May_dream1, yes, I'll definately write in to complain, just afraid that I'm a small customer they don't entertain.. ..

Thanks for your reply

[chronograph 0]

Since you liked the house and already OTP, application got cancelled because of your less than competent agent then seek damages from your agent.

Cut his coms to compensate for your time loss, disruption to your plan, stress etc etc......

[Kobelala 8]

Since you liked the house and already OTP, application got cancelled because of your less than competent agent then seek damages from your agent.

Cut his coms to compensate for your time loss, disruption to your plan, stress etc etc......

Hi Chronograph, can I do that ?

And what are the things I should do apart from writing to the Agency, do I write into CEA also ? Sorry for noob questions at this point of time as I still can't concentrate properly over this incident.. .. (very HOT !!!)

TIA

[davidbslee 1]

Dear forumers,

It's bare;y 5 days to my 1st Appt which my wife and myself look forward to...

Today, when I check my "MyHDBpage" as I need to ask the resale officer some questions, I found out that my application was cancel.

I called my agent immediately, and was told that they also realised the issue this morning and are doing a re-submission.

The reason for cancellation according to my agent is that their Admin made a mistake during submission on the licence or licensee number and particulars.

I am really sick, pls refer to my previous thread, I have been encountering delays and issue since OTP, amd now, THIS !!!

I am thinking of 2 options now :

a) Either they appeal for the same !st Appt date or ;

b) I want to cancel the whole transaction and hunt for another house, can experience Bros and Sis advise me what to do, am I allowed to do that (the 5k cheq had not been banked in by Owner as of now - as POA is representing them)

I'm sought of lost.... can't really concentrate on my job right now.... really awful feelings...

Look forward to your help and advises... .. TIA !

Give yourself a chance on this flat, tell the agent to cut the comms if not you go complain to his company. He will sure cut the comms as is his fault for delaying your time.

[edenstrauss 3]

Get that careless agent booted out or to cut down his commission by half.

Irresponsible & careless agent - horrid!

[chronograph 0]

Hi Chronograph, can I do that ?

And what are the things I should do apart from writing to the Agency, do I write into CEA also ? Sorry for noob questions at this point of time as I still can't concentrate properly over this incident.. .. (very HOT !!!)

TIA

coms... smelly smelly few thousands dollars not few thousands cents.

You r paying for professional service so it is just right that they compensate u for their mistakes. Get all document from HDB, the evidence of agent mistakes, with that inform your agent u r not satisfied with his service and demand to cut his coms (u decide), if he agrees, get back and white from him otherwise u will shoot him, submit all evidence to his agency and CEA.

[Kobelala 8]

coms... smelly smelly few thousands dollars not few thousands cents.

You r paying for professional service so it is just right that they compensate u for their mistakes. Get all document from HDB, the evidence of agent mistakes, with that inform your agent u r not satisfied with his service and demand to cut his coms (u decide), if he agrees, get back and white from him otherwise u will shoot him, submit all evidence to his agency and CEA.

Hi Chrono, thanks ! I will be doing so... really giving me alot of stress and all... HDB will be sending me a letter of the reason of cancellation (as requested by me yesterday), once I get the letter, I'll write to CEA and the Agency.

Dear forumers, I do have PMs asking me about the agent name n agency, I am not disclosing the names n Agency now as I am going to lodge official complaint and take action. (i'm not being selfish but I hope to have your understanding that as I am taking actions, it's best not to name them first)

Very sorry, will only let you guys know in due course but I hope eventually to settled everything amicably.

Edited March 5, 2011 by Kobelala