Problem With Elmark Ceiling Fan

[h2chng 1]

problem as in what? rotating got sound or price problem?

The ceiling fan remote receiver unit is damaged when the light bulb blow.

Quite funny actually.

[addymummy 0]

We purchased a decorative ceiling fan on the 1st of March. However in just 3 days after the installation, the balancing device on the fan fell off. 2 weeks later, the same problem occurred.My husband then called the company on the 22nd Mar to arrange for servicing. He called the company 4 times to speak with the manager when he did not receive any calls to fix an appointment; only to be told she was busy and would call him back. He spent the rest of the week waiting in vain, so I called them up on the 25th to try to arrange for a technician. I, too did not receive any calls, so I made 2 more calls. On the final 7th call, the girl who answered my call even mentioned that my husband had called to speak to the manager. This showed that the company was well aware of our calls.

It has been more than a month since then. I have long given up on the company calling us. I am totally disappointed with the lack of service.

Are there any other companies out there who are able to do fan balancing?

[Kodai 0]

My cousin used Elmark for bout half a yr..he also complain gt problem.. He is using rega nw...so far so gd

[dankoo 0]

Same here with Elmark fan...I finally changed the one in my study to Crestar...they offer better service...

[Kodai 0]

my 2cents worth...i would only recommend KDK,fanco or rega.

my dad use kdk for bout a year still ok...bt design looks abit industrial..my dad thinkin of changing nw.im using rega fan 56 inch..so far so good and they offer fan balancing for me and gd after sales services as well :)gt it at $260

[kw2010 0]

regret seeing this thread too late... purchase a ceiling fan from them... installed and found it to be slanted in 1 direction... called them up and time and again kanna played out... king of fan... ya right... if the boss of elmark is seeing this... he better start waking up...

[bro 28]

regret seeing this thread too late... purchase a ceiling fan from them... installed and found it to be slanted in 1 direction... called them up and time and again kanna played out... king of fan... ya right... if the boss of elmark is seeing this... he better start waking up...

Hi pal,

You mean the whole fan slanted one side

If that's the case, you can always push it back to the centre. (if it's using ball joint type of mounting)

Hope this

pal

Edited August 1, 2011 by bro