Badly Done Up Homogeneous Flooring

[akomono 0]

Hi All,

Would like to seek your advise and experience on homogeneous tiles...

bought a new HDB flat recently and I had the contractor to do a homogeneous flooring

for the living hall.

I was surprised that the tiles are Uneven, edges so obvious, and some areas having hollow

sound!

I will be telling the contractor about these.

Usually what is the remedy to these issues?

Do I get them to remove all tiles and to ensure the floor is level before putting on the tiles?

Or they will simply use grinder and then buffer the tiles?

What is the correct way of doing actually?

Hopefully the contractor will not give me a quick and temporary solution just to entertain me in the short run,

but not solving the issue in the long run.

Hope bros and sis here can advise.

THank You.