Bad Experience With Elmark Fans

[DPSK 0]

Hi All,

I just want to share my experience with Elmark fans. I bought a total of 4x EL3888 VIP 9 models. 3 of them come with lightings and all of them come with remote control each.

Just for the convenience, i was willing to fork out a freaking big amount of money just to buy the remote controls. And to my surprise, 2 out of the 4 remote controls are not responding/working anymore after 5 months.

This is the 2nd time i am going to call Elmark to service my fans and lightings. The 1st time was due to bad motor on 1 of the fans.

Buyers beware! What a crappy electronics design they done. You pay for expensive remote controls and you get monkey performance.

[MichaelAng 1]

Hi,

Just wondering, did you put Alkaline batteries or normal batteries into the remote. If I am not wrong, we should never put alkalines one as they are too strong for the circuits causing the remote to burn quickly.

Hi All,

I just want to share my experience with Elmark fans. I bought a total of 4x EL3888 VIP 9 models. 3 of them come with lightings and all of them come with remote control each.

Just for the convenience, i was willing to fork out a freaking big amount of money just to buy the remote controls. And to my surprise, 2 out of the 4 remote controls are not responding/working anymore after 5 months.

This is the 2nd time i am going to call Elmark to service my fans and lightings. The 1st time was due to bad motor on 1 of the fans.

Buyers beware! What a crappy electronics design they done. You pay for expensive remote controls and you get monkey performance.

[DPSK 0]

i have an engineering background. there is no such thing you cannot use alkaline or non-alkaline. the voltage is still the same. the performance might be different

anyway i verified myself, its not the transmitter that is causing the problem. its the receiver on the fans

[dankoo 0]

Same as you...bought 2 Elmark...after 2mths ++, one of the fans not working properly...cant select speed...either low or high...now after a year plus...same fan..cannot use remote to turn on, I have to off and on the switch then use remote to turn on light then fan....their quality really CMI

[DPSK 0]

Same as you...bought 2 Elmark...after 2mths ++, one of the fans not working properly...cant select speed...either low or high...now after a year plus...same fan..cannot use remote to turn on, I have to off and on the switch then use remote to turn on light then fan....their quality really CMI

i got the same symptom as you. i need to off/on the main switch so that i can use the remote! but once a button is pressed, the remote is not working again. need to off/on main switch again. the cycle continues

[DPSK 0]

crappy service! you need to pay transportation and labor charges for repair within 1 year

Edited October 6, 2010 by DPSK

[AMK 0]

crappy service! you need to pay transportation and labor charges for repair within 1 year

If I am not wrong, mine is also an Elmark fan. Less than a year in service, the remote was spoilt. In the end, switched back to manual string pull, has been using for it for 5 years now.

[dankoo 0]

So it seems to be quite a regular issue...I believe its the Rx for the remote that causes this issue...I was also quite put off when I called them initially within the warranty period and was told still need to pay...indeed lousy service....

[DPSK 0]

i just got 2 sets of my remote + receiver changed. and im forced to change the model. this time around, the controller is a touch screen but comes WITHOUT holder! then i have to remove the old holder.

what a stupid design that Elmark cant come out with a holder?!

[Andrew New 3]

i just got 2 sets of my remote + receiver changed. and im forced to change the model. this time around, the controller is a touch screen but comes WITHOUT holder! then i have to remove the old holder.

what a stupid design that Elmark cant come out with a holder?!

Improved version? If not, wouldn't the problem be repeated again?

[DPSK 0]

Improved version? If not, wouldn't the problem be repeated again?

i believe the touchscreen one is an improved version. i will feedback if there is a problem in future

its funny that the previous blue and oval design got obsolete so fast. the technician said got no replacement to my previous remote. there must be a problem so Elmark changed to a new design.

i heard the latest remote costs $120 compared to $80 the previous one. my advice is dont opt for the remote!

[ETTPP 0]

I also have bad experience . I bought the expensive leave fan with very nice design 1 year back and recently the fan totally cannot be control using the string, the speed turn very slow. No remote control for this model. I called Elmark and request for repair to my disappointment they said need to pay labour, service and parts total cost me nearly $100. I was so frustrated the fan cost me nearly $600 and within a year I have to fork out $100 to service. If this continue I will throw away Elmark and go for other brand. Seriously an electricial product for home users the R&D should be perfect before targeting the market else it should not even be manufactured. Is really like nite robbery kept paying and paying.