Seagull Furniture Corp At Imm

[froggy 0]

Hi

after lesson learnt on xxxxtech for aircon, thought I better search the forum before I commit to another purchase. Have anyone bought sofa set from Seagull Funriture Corporation at IMM? Saw a fabric sofa which is really comfy, but the saleslady's service was not particularly good, hence not sure if I should commit to it. any feedback on this company?

thank you!

[Asteria 0]

Hello Froggy,

My husband and I purchased a sofa set from the company in February 2010. We did tell the salesperson then that we have yet to start renovating our new home. Nonetheless, she persuaded us to make payment for the set, saying that the offer price and freebie will not last. Our initial scheduled delivery was end of May 2010.

There were indeed delays in the renovation of our home and we had to reschedule the delivery twice. Both times, we called about a week in advance to inform the company. Our most recent attempt to change the date was attended to by another staff. She was very upset with us, saying that our postponing of the date will affect the other customers. She added that the company has to store our purchase and therefore cannot fulfill its obligations to those customers. She hoped there would be no further changes to our order.

We were shocked and disappointed at the unpleasantness of her tone. The other retailers whom we called were definitely more cordial. This will be our first and last purchase from the company for sure.

I am keeping my fingers crossed that there will be no more delays. I have already told my husband he will be the one to call them should anything crop up.

Regards,

Asteria

[lyn32 0]

hihi,

i have got some experience to share on this company in imm - seagull. i have purchase a set of sofa from them in late june 2010. our house will be ready in aug - sept 2010.

the sales gal that we met was very very pushy, insisted that we pay a deposit. she claim that the sofa is manufacture in europe and needs about 2 mths for shipment. her claims that there is limited stock, so if we need it by the date our house will be ready, the shipment might not arrive in time. so it's better that we place a deposit to secure the set. my hubby n i like the set very much, so we decided to pay the deposit.

so 2 weeks before the delivery, i started calling them to arrange for a delivery. i have to call a number of times before someone picks up the phone. the first time, the lady that picks up the phone sounds very rude, she get from me the model number and sales contract number and told me so will check if that date is available. one week has passed, no one calls me back. so i decided to call them up again. this time round the same lady, i got her name, she is kelly picks up the phone. she says that the delivery on 9th september is full and she says that because i only call up today to make arrangement for next week. she cant arrange for it. but i told her that i called up one week ago to arrange for that. given them two weeks in advance. she frustrately say that she will call me two days before the requested delivery date to confirm as she is not able to see she can push away other delivery on that day.

i am very worried now if the sofa will eventually be delivered or not... i'm keeping my finger cross on that. hope they do not deliver the wrong color or model. i'll update again on the status. sorry for the lengthy posting... =)

[smurfzzz 0]

http://www.hotfrog.sg/Companies/Seagull-Waterbeds

Hi, is the above link the same seagull company? Im thinking of calling them to check out the waterbed, please enlighten.

[smurfzzz 0]

http://www.hotfrog.sg/Companies/Seagull-Waterbeds

Hi, is the above link the same seagull company? Im thinking of calling them to check out the waterbed, please enlighten.

I think confirm is the same shop. I just went there to have a look, the sales lady attitude was indeed bad, and somemore seems like no knowledge of her product. I wont endure her attitude and just walk off. My advise, do think twice before purchase, its exactly just like what the other forumers said.