Vees Delicooker

[lukealice 0]

Anyone heard of this cooker hob?

I saw this hob demo by the 'beng' salesman during the exhibition and was quite sold by it.

That was before I did my research on Hobs of course.

Initially was unwilling to commit, but after much salestalk, they managed to coax me into parting my $100 deposit for a $1288 hob.

(The usual 'support me lah, need to hit target lah, today expo vely quiet, 1 more we can close shop')

Here's why I'm sold by this product? (before my research)

1. no need gas, safer

2. they claim it uses less electricity than induction (not too sure)

3. not only metal, but able to cook using ceramic, glass, claypot, etc cookware unlike induction

4. just place a wire mesh on top , you can bbq or toast bread

5. I thought only gas hobs & induction hobs existed

I went home and started my research, here's what I found:

- besides gas & induction, there is also a Vitro Ceramic hob by other brands like Rinnai, Teka, EF, etc. which probably works the same way, but when i search Vees' website, they did not mention anything about it being a VC hob. VC hobs are not popular among consumers as they take too long to heat up compared to induction or gas, since there is a heat cut-off, like an iron.

I'm still trying to find out if the delicooker is a VC hob since it uses Schott Ceran ceramic panel glass.

So is this a VC hob? (demo shows it heats up very fast)

- it requires 15 Amp plug, how is that power saving? usually, the only other electrical item that uses a 15amp socket is the aircon, electricity guzzler.

(oh yes, one of the sales speech is that they claim you can actually unplug and move the hob to the dining table for steamboat.... how? who installs spare sockets, and where to find 15amp extension sockets?

- it is a malaysian product, check www.vees.com.my.

(they claim its a German product...)

- for $1288 its not exactly cheap, (before discount is $1688), since there is no brand, and if it's faulty, who will service it?

Anyone who bought this, please share your experience. If not recommended, I rather forgo the $100

[scenic98 0]

we came across this hob on promotion at Expo. must say the salesman was quite convincing. The actual company that brought in this hob is Roman. The same company that has booths in malls, heartland shops that bring in the blue mop, clothes rack and other household stuffs.

Too bad they employ the same marketing tactic to sell such a high price product. I don;t think there's anything wrong with the product itself. VC is not exactly new technology, hopefully, the product is covered well by a good warranty to service the sensor switches, elements etc which will normally spoil first for ALL brands.

As long as your home can take the power load, i don;t see why you need to give up the $100 deposit.

[JanBee 0]

we came across this hob on promotion at Expo. must say the salesman was quite convincing. The actual company that brought in this hob is Roman. The same company that has booths in malls, heartland shops that bring in the blue mop, clothes rack and other household stuffs.

Too bad they employ the same marketing tactic to sell such a high price product. I don;t think there's anything wrong with the product itself. VC is not exactly new technology, hopefully, the product is covered well by a good warranty to service the sensor switches, elements etc which will normally spoil first for ALL brands.

As long as your home can take the power load, i don;t see why you need to give up the $100 deposit.

I was at the Expo on the last day and actually placed a deposit for it. It is indeed a very impressive product. It heats up extremerly fast. I was actually taken in by the demonstration. I havent taken delivery of the unit till my place is done up so can't really comment much. I sure hope I made a good decision.

[4d_striker 0]

I was ALMOST sold by their sales talk and wanted to put a $100 deposit but they said must be $200. Luckily my daughter pulled me away and ask me to do some research first. I did a search and one lady in malaysia posted on her blog that hers has been stained by over-flowing from cooking and unable to remove stain.

So now I'm back to thinking about induction hob

[steventay 0]

actually i saw this at Taka.

http://www.panasonic.hk/ha/english/feature_740.aspx

Pansonic Induction Stove made in japan. using 13A...

PDF

http://www.panasonic.hk/ha/upload_img/27_d...eng_file_01.pdf

Edited April 26, 2010 by steventay

[salormoon80 0]

this is actually a Malaysian brand Vees.

[genewan 0]

This is a pretty old thread but I thought I would share this nonetheless..

Bought mine in early 2010 from the booth in expo, convinced that since this is not induction - thus there is no need to replace the pot collection at home, I placed an order. Noting also this is a company that is quite unheard of to my knowledge, I knew then I was taking a risk. But I was quite keen to get rid of the gas cylinders that have been taking up space.

Within the 1st week after I received the cooker, I received a call from their customer service, asking if everything is going ok with the cooker and inviting me to attend their cooking class. I turned it down as I did not have time for it. I thought it was a very nice gesture that they called.

Over the next 2 months, I received couple more calls, always started by asking about if the cooker is ok (I wonder if they have questions about their product or it's purely a service they provide) and if I am keen to attend their cooking class (which is complimentary). I finally told them not to call me anymore as it is difficult for me to free up time for the class. Which they did.

2 weeks ago on a Sunday morning, the mains tripped when I switched on the cooker, twice. I did not bother to investigate and called them up straightaway and they sent a technician to my place that afternoon. My family and I were prepared to order takeaways for the next few days now that the cooker is not working. When the service guy arrived, he had with him a service set cooker, which he said is for me to use while he bring the faulty set back.

We were impressed - he came with a replacement and we can still cook in the mean time. He then commented my cooker looks really old with the discoloured glass and stuff, and I complained to him I had a tough time cleaning it. He then asked if I attended the cooking class - well, no. If I had attended the class, I would have been given cleaning tips and how to upkeep it. Well, I wasn't told that was part of the class, or I would have went!

Oh well, few days later, they called - it was a faulty electrical module - replacement fee, $200, there is also a 6-month warranty that follows. I went ahead with the repair since the cost of replacing the cooker is going to be much higher. Plus, the set I had somehow did not have the rubber seal around the bottom edge (this could have been their fault, but it has been so long).

When we first bought it, it was just sitting on top of our cement cooking top, so we did not notice the need for the seal. We then had renovations done and now it sits on the solid surface top. Apparently, without the rubber seal, grease and liquid could have seeped under and damage the module. The rubber seal is now in place and the problem should not happen again as long as the area is maintained regularly to minimize leakage of grease and liquid.

The service guy also brought along a cleaning agent and showed me how to use it, which I bought it for $29 as I really don't want it to deteriorate further.

The service guy is helpful and shared a lot of upkeeping information, unlike many others I have come across, who just want to get the job done and disappear. Although it broke down just before it's 3rd year, I believe any other appliance would have encountered similar hiccups. As long as I don't get repeating incident, this is still acceptable to me.

Overall, I'm quite impressed by their follow-up calls and their prompt response to service calls, which even a lot of big names would fail in this aspect. Quite unexpected of a company that is hardly known of to the general public. A little pricy, but up at least up till now, I think it's still worth it.

[Teofamily 0]

Saw the Roman Delicooker at Expo too, impressed.

Eyeing it for the new home.

Maybe I should attend their cooking class (free) to see more.

Anyone interest to go too?