Independent Buyer 1% Commission To Seller Agent

[tnqhome 0]

can we log a complaint to case? I did sign the comm letter after much discussion with e agent at owner's place until 11pm. He decide to charge 0.8% and as I was so tired that I signed e letter but was really fuming by e time i finish e 2nd viewing and discussion. I want to send in my complaints after settling e purchase.

He's ripping me off n earning comm from e banker too!

Hi Julim,

You may log a complaint to CASE and CASE will represent you to nego with the property company...

This is what i will do if i receive the invoice...

[chronograph 0]

He's ripping me off n earning comm from e banker too!

Cool lah, one way or the other, bankers are going to get coms from u. In this case, the coms just got split between the 2.

[chronograph 0]

Hi Julim,

You may log a complaint to CASE and CASE will represent you to nego with the property company...

This is what i will do if i receive the invoice...

Guys, do remember on top of the coms agreed upon there is a chargeable GST component. Don;t forget about it.

[buy_apt 0]

I understand from this forum that MND has a draft report to try to regulate the real estate agents practices. I, too, think that having a seller's agent represent both seller and buyer does not make much sense as there is conflict of interest. Does any one know when MND targets to have the regulations? Many thanks!

[tnqhome 0]

I understand from this forum that MND has a draft report to try to regulate the real estate agents practices. I, too, think that having a seller's agent represent both seller and buyer does not make much sense as there is conflict of interest. Does any one know when MND targets to have the regulations? Many thanks!

Here is the news... NO ACTION TAKEN until now...

http://www.asiaone.com/Business/My+Money/P...014-173597.html

[tnqhome 0]

Today, I receive the invoice from propnex... To me, the invoice is so "fake", I will call to verify again with propnex..

Anyone here receive propnex invoice before??

It's a simple print out by using A4 paper and without proper letter head..

Besides the layout, all our details are type by using type writer...

Anyway, I will call to the company to clarify...

[chronograph 0]

Today, I receive the invoice from propnex... To me, the invoice is so "fake", I will call to verify again with propnex..

Anyone here receive propnex invoice before??

It's a simple print out by using A4 paper and without proper letter head..

Besides the layout, all our details are type by using type writer...

Anyway, I will call to the company to clarify...

Hum.... should bear the company letter head. Any news?

[tnqhome 0]

Hum.... should bear the company letter head. Any news?

I called to propnex, Account department direct me to invoice team... to check whether it's a valid or correct invoice...

Invoice team will call me later for the issue..

Besides, I have called MND... they direct me to URA...

URA said that the rules haven't been implement, so the issue not under them... KNS...

URA staff said that can complain to CASE at the moment.... They will not take care of this....

Sienzzzzzzzzzzzz................................

If still cannot be solve, I will go seek town council's help... dunno how much it will help...

PS: Agent ask us who we contacted for this issue, we just ignore the message...

Edited February 3, 2010 by tnqhome

[tnqhome 0]

can we log a complaint to case? I did sign the comm letter after much discussion with e agent at owner's place until 11pm. He decide to charge 0.8% and as I was so tired that I signed e letter but was really fuming by e time i finish e 2nd viewing and discussion. I want to send in my complaints after settling e purchase.

He's ripping me off n earning comm from e banker too!

Found 1 more relevant associate that we can log complaint...

http://www.saea.org.sg/

Edited February 3, 2010 by tnqhome

[tnqhome 0]

Just called the legal department of Propnex...

They asked us to write in to dispute the commission and they will investigate then only reply to us...

[tnqhome 0]

My letter to propnex...

1. We are walk-in buyers for the mentioned unit.

2. First meeting with the agent is during the negotiation of the purchase, on the day of the walk-in (XX-XX-2009); and she is acting as sellers' agent negotiating for higher COV (from our offered XXk to the sellers' request of XXk). Note that the agent has waited crossing the stated viewing timing (3-5pm), while waiting for other higher offer, before allowing us to sit down to close the deal. Option to purchase was then prepared by the agent for both party to sign.

3. In the period of option exercising, me & my partner have individually proceeded with our bank loan application, getting the letter of offer, home insurance application, and engagement of lawyer, without the aid of the agent.

4. Second meeting with the agent is for collection of the evaluation report, on XX-XX-2009; since the agent did not want to pass us the evaulation report on the first meeting (though we have issued a check for the purchase of the evaulation report); and we need it for the loan application..

5. Third meeting with the agent is for the option exercise completion (on XX-XX-2009), where we handed over the relevant documents, as per stated in the option to purchase.

6. Last meeting with the agent is the first appointment, where we got to wait for the agent around 40mins from the arranged meeting time. Documentation preparation were all done by us, going through the checklist from the lawyer firm.

7. For the final stage of the purchase process, it is handled by the lawyer firm.

In summary view, real assistance from the agent is limited to the very basic of filling in the option to purchase and submission of the documents to the hdb, which by default the sellers' agent should do in basic.

Me & my partner did engaged other agents in search of desired unit for purchase, but we ended up finding the purchased unit with our own effort. Thus, they missed the chance of earning the commission from us. Those will be the efforts or assists that a buyer agent should provide, in lieu for the 1% commission.

As a conclusion, we do feel a incorrect billing of invoice. Not to mention as well: clause stated in the invoice is requesting payment by the first appointment, but the date stated in the invoice is on our completion date. I would believe the template is designed with an appropriate flow for billing. Similarly, Propnex should have appropriate agent fees agreement process to prevent any dispute as such.

Please review your internal process control, to ensure only appropriate charges are passed to us customers.

[kelamel 0]

REmember to cc our dear PM!

u have the contacts now is the time to use it......

[tnqhome 0]

REmember to cc our dear PM!

u have the contacts now is the time to use it......

I will let the propnex legal handle the case then only proceed with this.

[tnqhome 0]

Just some update about the case.

I have called propnex legal for follow up, they mentioned need 2 weeks to do the investigation....

[tnqhome 0]

Agent reply to request lower commission from us... However, we would like to wait the official reply from their legal dept....