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Coco2say

Id Damaged Marble Flooring

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Hi All,

During my kitchen reno, the ID's contractor left the debris (tiles) in my living area for more than a week. There after when they removed it, they dragged all the way across my living area to the entrance, leaving long deep scratch marks on my marble. They offered to do buffing for us and during the process, we were shock to see that they used Mama Lemon and Marble detergent. 3 days after the buffing, my marble turned cloudy and my cabinets and wall features started to tear off as they did not sealed up protection sheets as promised. The deep cuts in my marble still visible even by my opposite neighbour. I demanded them to redo the marble and to hire stone specialist to polish. They refused and insisted to get their own non-registered contractor to polish it.

I really regretted so much to hire them. My kitchen turn out to be cheap skate quality. Even the aluminium doors has so many scratches immediately after it was installed. I questioned the ID, she kept denying that the material are low grade. Even my granite top has jagged edge and joints.

Can anyone advise me on the action to be taken on my ID?

 

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Hi All,

During my kitchen reno, the ID's contractor left the debris (tiles) in my living area for more than a week. There after when they removed it, they dragged all the way across my living area to the entrance, leaving long deep scratch marks on my marble. They offered to do buffing for us and during the process, we were shock to see that they used Mama Lemon and Marble detergent. 3 days after the buffing, my marble turned cloudy and my cabinets and wall features started to tear off as they did not sealed up protection sheets as promised. The deep cuts in my marble still visible even by my opposite neighbour. I demanded them to redo the marble and to hire stone specialist to polish. They refused and insisted to get their own non-registered contractor to polish it.

I really regretted so much to hire them. My kitchen turn out to be cheap skate quality. Even the aluminium doors has so many scratches immediately after it was installed. I questioned the ID, she kept denying that the material are low grade. Even my granite top has jagged edge and joints.

Can anyone advise me on the action to be taken on my ID?

Hi Coco2say,

Sad to hear your story. My sis new condo was happen similary as yours. But her ID willing to repolish or re-do the marble . Which ID you get fr?

 

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re-read ur reno contract, see is there any warranty against defaults to house during renovation and post-reno care.

i believe in such scenarios, i will approach the ID and his/her company for rectifications again and again.

then if they do not give in and continue to make it worse, u can report to the media.

Lianhe Wanbao

Tel: (65) 6319 6206

Hotline: 1800 741 6988 / 6388

Fax: (65) 6319 8133

Email: wanbao@sph.com.sg

The New Paper

Tel: (65) 6319 6319

Hotline: 1800 733 4455

Fax: (65) 6319 8266

Email: tnp@sph.com.sg

MediaCorp TV programme - Frontline

Hotline: 63551525

even if u go casetrust/radac/small claims, it wont be 100% beneficial. This is because nowadays reno company dont really give a hoot to complaints to authorities (just my point of view).

some may say consult legal means but this is really time-consuming unless u have the time to spare.

 

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Hi All,

During my kitchen reno, the ID's contractor left the debris (tiles) in my living area for more than a week. There after when they removed it, they dragged all the way across my living area to the entrance, leaving long deep scratch marks on my marble. They offered to do buffing for us and during the process, we were shock to see that they used Mama Lemon and Marble detergent. 3 days after the buffing, my marble turned cloudy and my cabinets and wall features started to tear off as they did not sealed up protection sheets as promised. The deep cuts in my marble still visible even by my opposite neighbour. I demanded them to redo the marble and to hire stone specialist to polish. They refused and insisted to get their own non-registered contractor to polish it.

I really regretted so much to hire them. My kitchen turn out to be cheap skate quality. Even the aluminium doors has so many scratches immediately after it was installed. I questioned the ID, she kept denying that the material are low grade. Even my granite top has jagged edge and joints.

Can anyone advise me on the action to be taken on my ID?

I have similar experience too, usually scratches on marble can only be removed by polishing(3 layer process). Don;t understand why you ID only do buffing. My contractor sent his polish guy down 3 times, cos his workers not careful enough, keep making the same mistake.

Have you paid up fully? If not, don't pay them. See will your ID chase after u?

 

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Hi All,

During my kitchen reno, the ID's contractor left the debris (tiles) in my living area for more than a week. There after when they removed it, they dragged all the way across my living area to the entrance, leaving long deep scratch marks on my marble. They offered to do buffing for us and during the process, we were shock to see that they used Mama Lemon and Marble detergent. 3 days after the buffing, my marble turned cloudy and my cabinets and wall features started to tear off as they did not sealed up protection sheets as promised. The deep cuts in my marble still visible even by my opposite neighbour. I demanded them to redo the marble and to hire stone specialist to polish. They refused and insisted to get their own non-registered contractor to polish it.

I really regretted so much to hire them. My kitchen turn out to be cheap skate quality. Even the aluminium doors has so many scratches immediately after it was installed. I questioned the ID, she kept denying that the material are low grade. Even my granite top has jagged edge and joints.

Can anyone advise me on the action to be taken on my ID?

who is the bloody ID or company. please tell use. so these kind of idiot is avoided or banned.

 

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Hi All,

During my kitchen reno, the ID's contractor left the debris (tiles) in my living area for more than a week. There after when they removed it, they dragged all the way across my living area to the entrance, leaving long deep scratch marks on my marble. They offered to do buffing for us and during the process, we were shock to see that they used Mama Lemon and Marble detergent. 3 days after the buffing, my marble turned cloudy and my cabinets and wall features started to tear off as they did not sealed up protection sheets as promised. The deep cuts in my marble still visible even by my opposite neighbour. I demanded them to redo the marble and to hire stone specialist to polish. They refused and insisted to get their own non-registered contractor to polish it.

I really regretted so much to hire them. My kitchen turn out to be cheap skate quality. Even the aluminium doors has so many scratches immediately after it was installed. I questioned the ID, she kept denying that the material are low grade. Even my granite top has jagged edge and joints.

Can anyone advise me on the action to be taken on my ID?

Just ask them to pay for it, they can absort it hee...

 

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Hi All,

During my kitchen reno, the ID's contractor left the debris (tiles) in my living area for more than a week. There after when they removed it, they dragged all the way across my living area to the entrance, leaving long deep scratch marks on my marble. They offered to do buffing for us and during the process, we were shock to see that they used Mama Lemon and Marble detergent. 3 days after the buffing, my marble turned cloudy and my cabinets and wall features started to tear off as they did not sealed up protection sheets as promised. The deep cuts in my marble still visible even by my opposite neighbour. I demanded them to redo the marble and to hire stone specialist to polish. They refused and insisted to get their own non-registered contractor to polish it.

I really regretted so much to hire them. My kitchen turn out to be cheap skate quality. Even the aluminium doors has so many scratches immediately after it was installed. I questioned the ID, she kept denying that the material are low grade. Even my granite top has jagged edge and joints.

Can anyone advise me on the action to be taken on my ID?

Where got ppl use mama lemon :bangwall: They should provide the machine polish free for you. That's not the way to do it. Which ID is it? can avoid them next time

 

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Hi All,

During my kitchen reno, the ID's contractor left the debris (tiles) in my living area for more than a week. There after when they removed it, they dragged all the way across my living area to the entrance, leaving long deep scratch marks on my marble. They offered to do buffing for us and during the process, we were shock to see that they used Mama Lemon and Marble detergent. 3 days after the buffing, my marble turned cloudy and my cabinets and wall features started to tear off as they did not sealed up protection sheets as promised. The deep cuts in my marble still visible even by my opposite neighbour. I demanded them to redo the marble and to hire stone specialist to polish. They refused and insisted to get their own non-registered contractor to polish it.

I really regretted so much to hire them. My kitchen turn out to be cheap skate quality. Even the aluminium doors has so many scratches immediately after it was installed. I questioned the ID, she kept denying that the material are low grade. Even my granite top has jagged edge and joints.

Can anyone advise me on the action to be taken on my ID?

Hi,

Will you share which ID is it? So we can avoid to use them.

 

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Guest Liuxuan
Hi All,

During my kitchen reno, the ID's contractor left the debris (tiles) in my living area for more than a week. There after when they removed it, they dragged all the way across my living area to the entrance, leaving long deep scratch marks on my marble. They offered to do buffing for us and during the process, we were shock to see that they used Mama Lemon and Marble detergent. 3 days after the buffing, my marble turned cloudy and my cabinets and wall features started to tear off as they did not sealed up protection sheets as promised. The deep cuts in my marble still visible even by my opposite neighbour. I demanded them to redo the marble and to hire stone specialist to polish. They refused and insisted to get their own non-registered contractor to polish it.

I really regretted so much to hire them. My kitchen turn out to be cheap skate quality. Even the aluminium doors has so many scratches immediately after it was installed. I questioned the ID, she kept denying that the material are low grade. Even my granite top has jagged edge and joints.

Can anyone advise me on the action to be taken on my ID?

wow who is the id :o so irresponsible 8| should ask them to compensate

 

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Guest Liuxuan
Actually my marble is also damage but only in the master bedroom and is done by the pervious owner...my ID actually polish it and scratches id gone...(the scratch is not too deep)the ID is now doing my new love nest and finishing soon.at first i wanted to hack off the marble flooring in the master bedroom but my id actually advice mi not to do it as he can remove to scratches but no promise to 100% but at least 90%.but from wat i see is good enough cause i save $$$$$$$$$

Hi andychoi, can pm me your id.

 

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Guest Liuxuan
can u teach mi how to pm?>>>>i`m new in here....i was at my id `s showroom just now...passing him the 3rd payment.saw him on this reno talk so i ask him how to join but didn't know to to pm

Me not very sure also ;)

 

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Guest Liuxuan
okok...loging off...get the quote from him than compare with mine...see the different

no problem. cheers!

 

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Actually my marble is also damage but only in the master bedroom and is done by the pervious owner...my ID actually polish it and scratches id gone...(the scratch is not too deep)the ID is now doing my new love nest and finishing soon.at first i wanted to hack off the marble flooring in the master bedroom but my id actually advice mi not to do it as he can remove to scratches but no promise to 100% but at least 90%.but from wat i see is good enough cause i save $$$$$$$$$

Can PM me the ID

 

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