crimsonred 0 Report post Posted November 5, 2009 (edited) Anybody bought furniture or mattress from harvey norman before? any comments on promptness of delivery and other after sales service? Edited November 5, 2009 by crimsonred Share this post Link to post Share on other sites
Supersimon27 2 Report post Posted November 5, 2009 Anybody bought furniture or mattress from harvey norman before? any comments on promptness of delivery and other after sales service? Dinning Table - told to deliver from 10am to 3pm . Keep calling them and tell them I need it before 2 as no one will be ard after 2pm . Came at 3.30pm - size wrong. (but they did change for me after that) Coffee table - delivery same as above - but they give me a display set instead of the agreed new set – Reject set and Ask for refund, waited 2 week no reply. Need to collect the refund personally after 1 month Fridge – Very good. Came early then expected (read my blog on my good service experience when buying fridge) TV and HTS – promise to delivery and set up the next day – Deliver but no one come to set up . Wasted 1 day because sale man forget to fax the invoice to Philips . Found 2 dead pix after 1 day – 1 to 1 exchange the following week . Share this post Link to post Share on other sites
crimsonred 0 Report post Posted November 5, 2009 Dinning Table - told to deliver from 10am to 3pm . Keep calling them and tell them I need it before 2 as no one will be ard after 2pm . Came at 3.30pm - size wrong. (but they did change for me after that) Coffee table - delivery same as above - but they give me a display set instead of the agreed new set – Reject set and Ask for refund, waited 2 week no reply. Need to collect the refund personally after 1 month Fridge – Very good. Came early then expected (read my blog on my good service experience when buying fridge) TV and HTS – promise to delivery and set up the next day – Deliver but no one come to set up . Wasted 1 day because sale man forget to fax the invoice to Philips . Found 2 dead pix after 1 day – 1 to 1 exchange the following week . hmm the electrical items..from direct supplier or harvey norman delivery guys? Share this post Link to post Share on other sites
Supersimon27 2 Report post Posted November 5, 2009 All harvey but the wall mounting is under philips Regards Simon Share this post Link to post Share on other sites
