mab3ru 0 Report post Posted January 6, 2009 (edited) I had recently purchased a display LCD TV @ Courts Expo during the Christmas period. After delivery, we realized that there a scratch on the LCD screen, apart from that they send in the wrong wall brackets. We had tried calling the Courts customer service ultimate times, and always get a respond that they will get back to me. However, I had waited for days and till today Nobody had called back and let me know regarding this issue. How can such a Big Company like Courts be so irresponsible and provide such a lousy services. I thought their values are Customer focused.... Can somebody please tell me what I can do? Thanks in advance! Edited January 6, 2009 by mab3ru Share this post Link to post Share on other sites
yokine9a 1 Report post Posted January 7, 2009 Write to Straits Times forum. This is the last thing every company wishes to see, ie. telling the public that their products/services su..ck Share this post Link to post Share on other sites
porkypig 0 Report post Posted January 7, 2009 yes..write in to straitstimes FORUM..and you wld expect immediate response... Share this post Link to post Share on other sites
randle 0 Report post Posted January 7, 2009 Maybe you want to post at STOMP. Share this post Link to post Share on other sites
lapena 0 Report post Posted January 7, 2009 randle said: Maybe you want to post at STOMP. ya..u should! i never buy frm courts!They r a big time discount store..But lousy srvice!! Share this post Link to post Share on other sites
beef68 1 Report post Posted January 20, 2009 mab3ru said: I had recently purchased a display LCD TV @ Courts Expo during the Christmas period. After delivery, we realized that there a scratch on the LCD screen, apart from that they send in the wrong wall brackets. We had tried calling the Courts customer service ultimate times, and always get a respond that they will get back to me. However, I had waited for days and till today Nobody had called back and let me know regarding this issue. How can such a Big Company like Courts be so irresponsible and provide such a lousy services. I thought their values are Customer focused.... Can somebody please tell me what I can do? Thanks in advance! It difficult my friend , I try many times before their customer service is real sucks !! Sometime I write email to them but no reply. You have to go down personally or write to ST forum. When you want to make payment they fly like Superman but when you ask then to do something , they say Superman is dead have to wait for Spiderman becos Peter Parker is still in school. I didn't bought any things from them since even they sent me vouchers. Share this post Link to post Share on other sites
CutePinkElephant 0 Report post Posted January 20, 2009 beef68 said: When you want to make payment they fly like Superman but when you ask then to do something , they say Superman is dead have to wait for Spiderman becos Peter Parker is still in school. Share this post Link to post Share on other sites
vhardono 1 Report post Posted January 22, 2009 mab3ru said: I had recently purchased a display LCD TV @ Courts Expo during the Christmas period. After delivery, we realized that there a scratch on the LCD screen I also bought a display Plasma TV set from megatex on Dec '08 I think Courts won't be responsible for any cosmetic damages for display set that they sold for a much lower price than the brand new set. The sales person has reminded me to check the display set condition thoroughly before i decided to buy it. If you manage to get Courts to replace your "display set" with the "new ones" without scratches than it would be unfair for them to give you a brand new ones with the price of display set. Share this post Link to post Share on other sites