vampree 0 Report post Posted February 18, 2009 I see, thanks for the info. So unless ERA is not willing to pay the claimed amount and offer something much lesser. Otherwise, it would be best to settle it out of court. if ERA has counter-offered an amt, Small Claims will still tell you to try and settle between yourselves because there is 'communication' established ... and if there is an impasse, then go legal route if the other party 'bo-chap' you, that is, ignored all claims, not attempt to discuss and talk and being totally unreasonable, then Small Claims is the router subject to the TCs (ala <$10K). google Small Claims .. there is a fairly good and simple writeup inc process ... at the end of the day, both parties must make genuine attempt to resolve the problem and claims first instead of running towards Small Claims .. else they wld be swamped right ? hence the need to ensure some prior attempts at brokering 'peace' has been tried but failed ... then no choice la ... remember, to keep all agreements black and white, events log and even person spoke to (date and time) ... all these would then comprise into a log of events to show that you have tried to contact them to resolve and they either 'bo-chap' you or try to be funny. Share this post Link to post Share on other sites