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blaze

Warnin To All... I Was Personally Cheated...

By blaze, in RENOVATION WORKS

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blaze    0

blaze
Posted

Hi...

Juz to share this misfortune inceident tt juz happened to me...

I was in the mid of renovatin my house... wanted nicer basins tt my contractor couldn't supply. so i ended up lookin for the basins. i came across a website which claimed to hav free delivery, no gst, and 5 Days Money Back Guarantee Upon Delivery, NO QUESTION ASK!

I ordered 2 sets of glass basins which costed a total of 650bucks... I ordered on 16th Oct 2008. I even went to their miserably small showroom to clarify my doubts. On the spot, the salesman assured me that i will be gettin the basins in 4weeks time. In the end, they dragged and delayed till 27th Nov. Now my contractor had already finished with all the renov and i had to pay more to ask them to make a 2nd trip back juz to install my basins... I made alot of phone calls to this company and they juz said tt there's nothin they can do and we can't cancel our orders with full refund.

Besides tt, the scheduled delivery time was supposed to be 5-6pm. but the deliverymen came at 6.50pm. I was supposed to report to work at 7pm. I was so rushed for time tt i had no time to open up the basin sets thoroughly to check. and, the deliverymen did not offer to do so either. i got home this mornin and double-checked the basins. i found a chipped off portion at the end of the glass top.

I called the company back immediately. What they answered me was "IT'S YOUR OBLIGATION TO REQUEST FOR FULL ITEM CHECK!", " COME ON, WE PROVIDE FREE DELIVERY, YOU CAN'T EXPECT US TO BE THAT PUNCTUAL.", "ALL OUR ITEMS ARE ON PROMO,WHICH MEANS NO 5-DAY MONEY BACK.", "OUR DELIVERYMEN SAID THAT THEY HAD OPENED UP THE ITEMS FULLY TO LET YOU CHECK!"

Thay even claimed that it's our fault and that we broke it ourselves.

I'm really pissed off by this company and i've decided to lodge a complaint tp CASE. Juz to share my experience with u... i'll nv trust online companies again... This cheater company is known as bathrooms.sg. juz go to their website and see for urselves how nice their words are juz to attract us to buy before they turn their backs on us.

 

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tingwei_98    0

tingwei_98
Posted

After reading through the whole terms and condition.. Sounds like they are being very and quite irritating.. but in legal terms, may not be too good on your side.. let me ask around.. but case will help u.. well that depends on the situation also..

Hi...

Juz to share this misfortune inceident tt juz happened to me...

I was in the mid of renovatin my house... wanted nicer basins tt my contractor couldn't supply. so i ended up lookin for the basins. i came across a website which claimed to hav free delivery, no gst, and 5 Days Money Back Guarantee Upon Delivery, NO QUESTION ASK!

I ordered 2 sets of glass basins which costed a total of 650bucks... I ordered on 16th Oct 2008. I even went to their miserably small showroom to clarify my doubts. On the spot, the salesman assured me that i will be gettin the basins in 4weeks time. In the end, they dragged and delayed till 27th Nov. Now my contractor had already finished with all the renov and i had to pay more to ask them to make a 2nd trip back juz to install my basins... I made alot of phone calls to this company and they juz said tt there's nothin they can do and we can't cancel our orders with full refund.

Besides tt, the scheduled delivery time was supposed to be 5-6pm. but the deliverymen came at 6.50pm. I was supposed to report to work at 7pm. I was so rushed for time tt i had no time to open up the basin sets thoroughly to check. and, the deliverymen did not offer to do so either. i got home this mornin and double-checked the basins. i found a chipped off portion at the end of the glass top.

I called the company back immediately. What they answered me was "IT'S YOUR OBLIGATION TO REQUEST FOR FULL ITEM CHECK!", " COME ON, WE PROVIDE FREE DELIVERY, YOU CAN'T EXPECT US TO BE THAT PUNCTUAL.", "ALL OUR ITEMS ARE ON PROMO,WHICH MEANS NO 5-DAY MONEY BACK.", "OUR DELIVERYMEN SAID THAT THEY HAD OPENED UP THE ITEMS FULLY TO LET YOU CHECK!"

Thay even claimed that it's our fault and that we broke it ourselves.

I'm really pissed off by this company and i've decided to lodge a complaint tp CASE. Juz to share my experience with u... i'll nv trust online companies again... This cheater company is known as bathrooms.sg. juz go to their website and see for urselves how nice their words are juz to attract us to buy before they turn their backs on us.

 

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combat    0

combat
Posted
Hi...

Juz to share this misfortune inceident tt juz happened to me...

I was in the mid of renovatin my house... wanted nicer basins tt my contractor couldn't supply. so i ended up lookin for the basins. i came across a website which claimed to hav free delivery, no gst, and 5 Days Money Back Guarantee Upon Delivery, NO QUESTION ASK!

I ordered 2 sets of glass basins which costed a total of 650bucks... I ordered on 16th Oct 2008. I even went to their miserably small showroom to clarify my doubts. On the spot, the salesman assured me that i will be gettin the basins in 4weeks time. In the end, they dragged and delayed till 27th Nov. Now my contractor had already finished with all the renov and i had to pay more to ask them to make a 2nd trip back juz to install my basins... I made alot of phone calls to this company and they juz said tt there's nothin they can do and we can't cancel our orders with full refund.

Besides tt, the scheduled delivery time was supposed to be 5-6pm. but the deliverymen came at 6.50pm. I was supposed to report to work at 7pm. I was so rushed for time tt i had no time to open up the basin sets thoroughly to check. and, the deliverymen did not offer to do so either. i got home this mornin and double-checked the basins. i found a chipped off portion at the end of the glass top.

I called the company back immediately. What they answered me was "IT'S YOUR OBLIGATION TO REQUEST FOR FULL ITEM CHECK!", " COME ON, WE PROVIDE FREE DELIVERY, YOU CAN'T EXPECT US TO BE THAT PUNCTUAL.", "ALL OUR ITEMS ARE ON PROMO,WHICH MEANS NO 5-DAY MONEY BACK.", "OUR DELIVERYMEN SAID THAT THEY HAD OPENED UP THE ITEMS FULLY TO LET YOU CHECK!"

Thay even claimed that it's our fault and that we broke it ourselves.

I'm really pissed off by this company and i've decided to lodge a complaint tp CASE. Juz to share my experience with u... i'll nv trust online companies again... This cheater company is known as bathrooms.sg. juz go to their website and see for urselves how nice their words are juz to attract us to buy before they turn their backs on us.

Hi

I would suggest you go to Small Claims Tribunal, cost only $10.

http://app.subcourts.gov.sg/sct/page.aspx?pageid=4515

I also suggest you take screenshots as evidence which they claimed "to have free delivery, no gst, and 5 Days Money Back Guarantee Upon Delivery, NO QUESTION ASK!" before they change their website.

Since they failed to deliver their goods in 4 weeks' time and refused you a full refund and delivered you a faulty product eventually, I would feel that your chance to get back your money from Small Claims Tribunal is quite high.

Good luck.

 

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blaze    0

blaze
Posted
Hi

I would suggest you go to Small Claims Tribunal, cost only $10.

http://app.subcourts.gov.sg/sct/page.aspx?pageid=4515

I also suggest you take screenshots as evidence which they claimed "to have free delivery, no gst, and 5 Days Money Back Guarantee Upon Delivery, NO QUESTION ASK!" before they change their website.

Since they failed to deliver their goods in 4 weeks' time and refused you a full refund and delivered you a faulty product eventually, I would feel that your chance to get back your money from Small Claims Tribunal is quite high.

Good luck.

Thank for your information

 

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kewin    0

kewin
Posted

Actually their design is not bad, seem like I might have to ask my contractor/reno id to do the same design as what I see in bathrooms.sg ,(hope the price is the same) :P

 

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muffin    2

muffin
Posted

thanks for sharing all this info, this will alert all out there on this, then we can have less unhappy people around. Moving into a new house should be a happy thing

 

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BoonPin85    1

BoonPin85
Posted

dun mind to share with me where did u get from and encouter such an unhappy things, can drop by to the shop and argue with them or the boss ?????

 

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blaze    0

blaze
Posted

Now the metal(stainless steel?) pipe was rusty and the some metal part was broken. Then the Basin is shaking and water leaking.

 

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