categan 0 Report post Posted November 3, 2008 Hi Guys, anyone of u happen to purchase a resale flat directly from HDB?? I gave my 2K deposit in May and had went to see the flat me n hubby chosen a week later. It's in a big big mess.. Cornice, beams, walls, doors were painted in a so called riot colours.. The previous owner had made alot of additional power point to almost every part of the house.. The windows were spoilt and all door keys were lost.. Technical officer from HDB told me that he'll reinstate to original state before we start our renovation.. He PROMISED us to finish all the works by end of September.. We got our keys in August.. Work started only in mid September while we thought that he'll start the works since our first meetup.. But til date... haiz.. still hangin in mid air.. Items that he'll do are at below.. 1) Replace all windows with sliding window and it's without grilles except service balcony and balcony 2) Replace all power point and reinstate to the original nos. of power points 3) Remove all lightings 4) Replace all doors including main door 5) Replace new metal gate 6) Paint all walls and ceilings with white paints 7) Replace 2 nos. louver windows @ both toilets 8) Repair all damaged concrete (spalling) @ living and toilets 9) Remove existing aircon and trunkings and filled holes with cement 10) Replace letter box's lock 11) Remove all cornice and false beams So now, all bedrooms' doors were replaced with plywood doors.. Aircon and existing trucking were removed and holes were filled.. Letter box's lock were replaced with a new lock.. All cornice and false beams were removed.. Painting had been done but the ceiling got spalling, the contractor hacked care and jus paint over.. the one and only lighting which were been removed, they are supposed to make good of the ceiling and lay putty over then paint but they jus paint white paint over.. Main door and metal gate, they jus replaced with recondition door and gate and jus paint over.. which means they replaced with a used wooden door which is those u see in 80s and it's not a fire door.. Technical officer said no need fire door cos it's 3 metres away fr staircase.. oh ya, the main door, they only pass me 1 key.. funny, rite?? since change a new lock, i suppose should have more than 1 key.. metal gate, if i'm not wrong, they din replace it.. they jus replaced the metal piece in the middle and with a new lock.. worst still, they go and paint all the doors and gate with a d*** colour which looks like dull yellow mixed with olive green.. kaoz.. they are supposed to paint all in white colour... the rest of the items are not done yet.. my patience is gettin thinner as days went passed.. if countin fr May, it's been 6mths plus.. if countin fr e day i took my keys, it's been 3 mths plus.. i'm d*** p*** off liao.. Now got problems with contractor as cant start work and got to hold until HDB do finish everything.. and contractor said if drag until almost end of nov, they cant do for us liao.. cos their schedule very pack liao and they need to let their workers go holiday in late dec.. also, it seems like we are payin HDB loan, SP services and town councils fees for nothin.. cant even move in, cant even renovate and worst still, becos of next yr CNY very early, we got to order furnitures early.. some of our furnitures got to come in in mid of dec.. dunno whr to put e furnitures if cant delay e delivery date.. did call HDB for help but customer service officer told me there's nothin much he can help.. we can only contact the technical officer to sort the matters.. technical officer now is also kind of avoidin my calls.. leave msg in his mailbox but nvr bother to return call.. always got to wait til e next morn before i need to call his office again.. any help on this issue?? should i complain to HDB? how to complain?? by email?? wat shd I do?? Pls kindly help to give advice.. Thx thx!! Rgds, Cate Share this post Link to post Share on other sites
therat 18 Report post Posted November 4, 2008 when a staff ignore u, go direct to their boss. Take photo, see MP Share this post Link to post Share on other sites
categan 0 Report post Posted November 4, 2008 when a staff ignore u, go direct to their boss. Take photo, see MP how to complain?? dunno who's his boss.. haiz.. Share this post Link to post Share on other sites
categan 0 Report post Posted November 4, 2008 Hihi, anyone can help on this topic?? can advise wat type of main door did HDB provide when they doin the reinstate works and roughly how long do the whole process takes?? Thanks thanks!! Share this post Link to post Share on other sites
therat 18 Report post Posted November 5, 2008 how to complain?? dunno who's his boss.. haiz.. that technical officer from HDB branch office, right? make it easy.. just go to MP, tell him ur story. Show him proof, photo Share this post Link to post Share on other sites
categan 0 Report post Posted November 5, 2008 (edited) that technical officer from HDB branch office, right? make it easy.. just go to MP, tell him ur story. Show him proof, photo ya, from HDB.. okie.. think i better check when e MP comin to visit.. Thanks alot! but i still hope pple can feedback to me abt the doors being change for u during reinstate.. Edited November 5, 2008 by categan Share this post Link to post Share on other sites