Bad Experience Using Power Dekor Floor Lamination

[ksmz3 0]

I wrote this post with disappointment on the floor lamination of my home using Power Dekor flooring and like to share my bad experience here.

I took a few pictures to show some defects of the flooring. There are actually more defects but I can’t show all of them as it’s not easy to capture them using my camera.

All the bedrooms are fine except for the living room with defects in various parts. Flooring was over 4 years old.

I’ve called Power Dekor to address the defects and a representive came to my place to look at the flooring.

After his assessment, I was informed that the defects were due to my improper maintenance and will not be covered by the 15 years manufacturer's warranty. I was then quoted a few hundred dollars to repair the flooring in various parts which comes with only 1 year warranty for the repairs.

My point is, why only the flooring in different parts of the the living room was affected and not in the bedrooms at all. I don’t see the defect was due to improper cleaning or maintenance rather than the material and workmanship of the flooring.

I felt that I cannot trust the product anymore. Now I just have to make do with the ugly flooring.

Anyone using floor lamination care to share their experiences and conditions of the flooring after years of usage?

Edited October 18, 2008 by ksmz3

[kang 0]

Oh no....One of the contractors I approached recommended this brand to me... it is only 3-something psf. anyone else tried this brand?

[DoubleJ 0]

i like how they can bold type the "Pressed in Germany".haha.so lame.wonder where is the "Made in",prolly cant find it,font size 0.0001. in white on white background.haha.

Anyway, for living rooms usually the recommened are those industrial grade laminates like what we see in boutiques and showrooms. it can withstand more human traffic and cleaning. but it's more expensive for sure. if you intend to replace it,can look for those industrial grade laminates like supreme AS5.