Lg Art Cool Air Con (24000btu With Invertors).. Advice Needed

[silverfern25 0]

Hi All,

I had a LG art cool air con (24000btu with invertors ) installed for my living room in March last year.

We seldom turn on the air con and just 2 weeks ago the air was not cold anymore.. we called in the contractor who installed the air-con and after checking, he mentioned that the compressor is not working and need to be replace!! He said that i need to get in touch with LG since it is under warranty.

The problem is that i realised that i do not have the warranty card as i had all the paperwork done through my interior designer previously.. They insisted that they have provided me with the warranty card..

I called up LG and a technician is supposed to come over and check. Anyone with similar experiences with faulty compressor and if LG would honour the warranty based on delivery order/serial number?

Thks!

[vinvinvin 0]

Hi All,

I had a LG art cool air con (24000btu with invertors ) installed for my living room in March last year.

We seldom turn on the air con and just 2 weeks ago the air was not cold anymore.. we called in the contractor who installed the air-con and after checking, he mentioned that the compressor is not working and need to be replace!! He said that i need to get in touch with LG since it is under warranty.

The problem is that i realised that i do not have the warranty card as i had all the paperwork done through my interior designer previously.. They insisted that they have provided me with the warranty card..

I called up LG and a technician is supposed to come over and check. Anyone with similar experiences with faulty compressor and if LG would honour the warranty based on delivery order/serial number?

Thks!

YEs! You must have the warranty card with you. So now you are as good as no warranty =X Anyway if you wan aircon contractor number can pm me =)

[cookie 0]

I am sure they will honour your warranty since compressor warranty is 5 years and it only passes 1.5 years..

Show they prove of your renovation receipts.

[vinvinvin 0]

Hey you can try to get your model and series number to LG and try to ask for it. If they registered your series number into their system, u might be able to get your guarantee.