cookiez 0 Report post Posted June 23, 2008 Hi, may i know how long the HLE is valid for ? Share this post Link to post Share on other sites
Starscream 0 Report post Posted June 23, 2008 Enjoy ~~ Share this post Link to post Share on other sites
mwerkz 0 Report post Posted June 23, 2008 no problem .. glad that things got better, just like my HLE too, need to keep calling if not my status remain unchanged. yeah. finally c my status change from process to approved. =) gonna wait for 2 days for them to send out to me! Share this post Link to post Share on other sites
junxian 0 Report post Posted June 23, 2008 thanx junxian. i have got past credit department n spoke to the officer in charge of my case. she say she nv receive de document. so i ask her stand by de fax machine n wait for me to re-fax if there'll take faster than finding where the document went to. she have also called me back n say she have process my document n pass on to her higher mgmt to process. most likely by today or tml, she shuld be able to mail out the documents. no problem .. glad that things got better, just like my HLE too, need to keep calling if not my status remain unchanged. Share this post Link to post Share on other sites
mwerkz 0 Report post Posted June 23, 2008 FYI Credit department contact Customer Service Line 6490-3950 (from 8.30 am to 5.30 pm) Email : HDBCredit@hdb.gov.sg thanx junxian. i have got past credit department n spoke to the officer in charge of my case. she say she nv receive de document. so i ask her stand by de fax machine n wait for me to re-fax if there'll take faster than finding where the document went to. she have also called me back n say she have process my document n pass on to her higher mgmt to process. most likely by today or tml, she shuld be able to mail out the documents. Share this post Link to post Share on other sites
junxian 0 Report post Posted June 23, 2008 FYI Credit department contact Customer Service Line 6490-3950 (from 8.30 am to 5.30 pm) Email : HDBCredit@hdb.gov.sg Share this post Link to post Share on other sites
mwerkz 0 Report post Posted June 23, 2008 ya. i finally manage to call thru n re-fax. ask her to go n collect the documents from the fax machine n call me back once she gets them. hopefully it'll be faster this way =) Share this post Link to post Share on other sites
Starscream 0 Report post Posted June 23, 2008 Why don't you re-fax and call up to make sure they receive. Based on experience, they can approve your HLE in a very short space of time if necessary for a straightforward case. Share this post Link to post Share on other sites
mwerkz 0 Report post Posted June 23, 2008 I submit my application on the 8th June, 10th June i fax in my document. Up till today, the status is still "We have received your application and is in the process of processing your application. HDB will inform you of the results" I am angry. Today is 23rd. I signed an OTP on the 21st June, bluff the woman i signed on 14th so she will rush it out. Cos she is the officer in charge, and she says de documents have not reached her. So where exactly is my document? She say check n get back to me. up till now 2hours. no news. Called her office, no one answers the phone? Irresponsible!! Anyone got any idea what I can do? Thanks in advance. Abit impatient cos i m afraid my deposit will be forfeited. Share this post Link to post Share on other sites