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vermilion

Torn Sofa Covers, Defects

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i got this sofa for just a year, the torn is horrendous and i cant comprehen!

i seldom sit on the sofa, as i dont have much time to watch tv programme, so its like only 3 mths of usage and maximum 5hours of each sit.

there are no kids and only 1-2 person around.

OM has got someone to see and told me, well, this kind of PU sofa will last like 1 year only, which i think its ridiculous 8| who would pay a $1250 sofa and use for just 1 year? :(

he also suggested that i re-upholster in leather, he would recommend me a supplier and i pay direct.

before i bought the PU material, i was told leather is $2800, but then, i din like the rough texture of leather and thus go for PU, and now, it is in horrendous state. sigh... so this is quite a good guide for people who are planning to buy sofa.

its almost 2 wks and i still haven hear fr him what he can do about it and how much it is now to re-upholster in leather. he did say he may be able to get replacement for the PU cover, but then, now the sofa seat is also starting to tear, and not to mention that rest of the seat covers become worst (pixs below was taken 1 mth ago) :bangwall: so, what's the use of replacement?

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i feel this is unfair trading. and feel like going to consumer association to lodge a complaint. as my mum's sofa is also problematic now... see the weird line running across the sofa...

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can someone share experience and what would you do?

Edited by vermilion
 

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that really looks bad....i dun think PU leather can only last for 1 year...that is ridiculous....

my mum's cheapo sofa from courts at 299 last for more than 2 yrs now...with very heavy usage, and kids around somemore....

i seriously think u should pursue this and get a foc upgrade to leather....

 

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I have similar experience with my sofa which I bought it last year. The sales guy claimed that the PU can last longer than the genuine leather. We are still trying to understand if there is a issue with our current sofa's PU leather, or if all PU leathers are of such poor quality. Have you resolved your problem?

 

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I have similar experience with my sofa which I bought it last year. The sales guy claimed that the PU can last longer than the genuine leather. We are still trying to understand if there is a issue with our current sofa's PU leather, or if all PU leathers are of such poor quality. Have you resolved your problem?

where did you buy from?

 

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looks bad, mine 3-seaters fake leather from HDB shop can last more than 5 years before the tears appear.

i am saying from my past experience of mine and mil's fake leather sofa is got to clean and moisturise regularly to prevent cracking which is due to stretching when we sit or kid jumping on it. lines appear when a person keep sitting on the same place which result in stretching of the material..creating a sunken effect.

 

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OM has decided to give me a full leather sofa, i just need to top up $800... am very happy now.

OM truly has the best service... thumbs up!

 

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well done. They just have to admit it bad quality stuff dun sell.

yup, OM has been responsible in this issue, they have stop production of PU sofa... that's what i was told...

 

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