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popeye gal

Gd & Bad Experience With Homesucess?

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HI all,

Had anyone sign with Homesucess? Please share your Good Or Bad Experience with them...

Cuz they are one of my top ID in my list...... !! !!

Need to comfirm within End of this month so that, can start my renovation. !!

 

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Hi OnePostWonder,

Did you eng. them as your ID? Who's your Designer?

u must pay to see any drawing(s)... they're quite pushy but they have a lot of ideas... they like to brag abt their ISO status... hahaha
 

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My experience was both gd n bad... Bad because they never get back to me at all since last december, but gd because at least i know that they are so irresponsible, if not engage alr also jialat

 

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why must u pay before they do any drawings?

the reason is simple... so that they won't have to waste time calling u. once u have paid, u'll make the effort to call them... like that call customer service?

no, I did not engage them :bangwall:

 

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One of the ids that I contacted said he'll draw out 3D even though I did not expect him to do so. Says it is their service at no cost. But I am still waiting for him to come back.

 

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One of the ids that I contacted said he'll draw out 3D even though I did not expect him to do so. Says it is their service at no cost. But I am still waiting for him to come back.

Which ID so gd? Can recommend?

 

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One of the ids that I contacted said he'll draw out 3D even though I did not expect him to do so. Says it is their service at no cost. But I am still waiting for him to come back.

Did they mention have to pay upon meet up to let you see the 3D Drawing? No need mai? Your's Which Designer? have to ask my designer if your side did't charge for 3D drawing.... :unsure:

 

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I had engaged their service and to be franked not very happy about it. I had moved in but the job is not entirely done.

First of all, the so call ID who engage with house owner is actually a sales person or you can call him a project supervisor. Basically the drawing & design is not done by him but by another person whom did not talk with us so only know our requirement by the "ID" which of course certain information is left out and drawings have to be re-do a few times.

Secondly, I do not find that there is space planning as they claimed they do. My point is, is the same as engaging a contractor and tell him to do whatever you want him to and the one who take care of our project on my point of view, did not do his work of supervising the progress at all to meet our deadline. For 1 whole week that I was sick at home and later out of town due to work commitment, nothing had been done to the house and it was me who inform him that, can you believe that ?!? So if you do not have the time like me to monitor your reno closely please engage a real ID not a contractor in disguise if you get what I mean.

They delayed the deadline for 2 whole weeks which jeopardize all my planning on furniture/appliance delivery. After much pushing and yelling, everything is done within a week which of course trade off is workmanship and everything in a mess! To be fair, this happen before CNY which is the peak season for renovation. The point is we did mention at the beginning our requirement for date of completion and was assure it definetly can be done as long as we confirm with them immediately, we are safe. So that is why I am sore about the whole thing.

I hope you get a more responsible person in charge than my case. I am not saying all of them is no good, but I did have bad experience with them and is not finish with it yet. I still have some pending items hanging and I have already moved in, imagine the inconvenience. And he has the cheek of asking me to settle the balance payment.

If you want to go ahead with them, please think through what you want and ensure they comply to your requirement. Follow up closely for the progress and workmanship. By the way, there's a lot of ID outside who will be much happy to show you their drawing at no charge. So why hurry to pay $500 just to look at drawing and being push to sign the dotted line ? Don't be like me. My 2 cent worth.

I sincerely wish you have better luck than me.

Edited by Amoyz
 

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Did they mention have to pay upon meet up to let you see the 3D Drawing? No need mai? Your's Which Designer? have to ask my designer if your side did't charge for 3D drawing.... :sport-smiley-004:

Like I said, this is what he told me over the phone about a week ago. Sounds sincere and nice, though a bit too good to be true. Will let you guys know if really materialise... :sport-smiley-004:

 

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Like I said, this is what he told me over the phone about a week ago. Sounds sincere and nice, though a bit too good to be true. Will let you guys know if really materialise... :sport-smiley-004:

You Pm me said, you mistaken it's other company which you mention right? it's not this company which we are mention all this while... :sport-smiley-004::sport-smiley-004:

 

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Ya, it is one of the ids (firms), not one of the ids in the firm (homesuccess). Sorry for the misunderstanding! btw, you "camping" here for replies ah?!

 

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