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DO NOT ENGAGE! +++++ HENG CHYE HUAT METAL WORKS co. Reg number 53242976A Wong - 9696 2833 7030 Ang Mo Kio 5 #03-34, Northstar @ AMK, Singapore 569880 www.hchwindowndoors.com.sg FB : facebook.com/chyehuat.heng.54 ++++ When I 1st contact Wong for a quote on my home bathrooms, service yard and kitchen doors installation, he was very responsive. In fact, after the phone call, he sent me his e-namecard, doors materials that he uses and photos of his past work immediately. 1st impression was really good, that's why we chose to engage him for the job. 26 March 2017 - met up for measurement and discussion on site, he turned up on time and gave us some recommendations if we would like to lower our budget on certain items. that night, I made payment to him. we made a mistake to make FULL PAYMENT. Next 1 week all was good. he was very responsive when we were out of town, and even sent me photos of the type of doors I would be doing. 17 March 2017 - installation date. he only installed the toilet bifold doors. Service yard, kitchen doors & a fixed panel as agreed to be installed together - NOT DONE. **Red Flag** 19 April 2017 - Service yard, kitchen doors & a fixed panel to be installed. when asked, he said his worker made then opening of the door int he wrong direction, need to redo. 27 April 2017 - he told us the doors will be installed on 3 May 2017. 3 May 2017 - texted him on hows the installation, NO REPLY.we went down to check that night. NOT DONE YET. 4 May 2017 - MIA the entire AM & noon. never answer our calls or reply text msges. evening he called us back saying his phone was locked in his customer house, just managed to get it. so we agreed the installation to be on 7 May 2017. 7 May 2017 - oh god. he was really getting on my freaking nerves. he came and only install the frames of the doors. 1 of the doors only. & he drilled holes all over my walls. he did not bring the tempered glasses panels and door!!!! the reason he told us was. all his tempered glasses were stacked up together and my glasses are below, he was unable to take it out as the glasses on top are too heavy. We gave in to install the panels on 11 May 2017. He proposed the date himself btw. 11 May 2017 (today) - I contacted him today. Guess what. he told me his worker is on MC today. shorthanded. asked to postpone to tomorrow 12 May 2017. it has been more than a month to install those doors. & what I got was 2 toilet doors, frames dangling in my service yard, and holes in the walls in my kitchen. There were ppl leaving bad comments on his fb page too. I contacted them to ask bout their situation. 1 of them told me that he did eventually get back. but it was after months & after a police report SO, ENGAGE HIM AT YOUR OWN RISK!

Hi all, Our reno was supposed to finish by end June. Up to date contractor have only done minimal partial works, which he keep repeating are very fast to finish. Main issue is carpentry which takes few weeks yet till now we see no progress and proof of fabrication as promised. He had repeatedly cancelled meetings and MIA, not answerin calls/messages. Last straw was today when he finally agreed to meetup then MIA again. Our whole family of 6 been experiencing great stress to our daily lives and finances. We really at our wits end on how to tackle this situation. From what I've read online, SCT handles up to max 20K claims and our contract value is above Pls share if any have successfully sue their reno firm to complete the works/ received compensation? We are wondering if there are more victims, it seems like we aren't the first to go knocking on his doors (according to neighbour).

Hi all, Our reno was supposed to finish by end June. Up to date contractor have only done minimal partial works, which he keep repeating are very fast to finish. Main issue is carpentry which takes few weeks yet till now we see no progress and proof of fabrication as promised. He had repeatedly cancelled meetings and MIA, not answerin calls/messages. Last straw was today when he finally agreed to meetup then MIA again. Our whole family of 6 been experiencing great stress to our daily lives and finances. We really at our wits end on how to tackle this situation. From what I've read online, SCT handles up to max 20K claims and our contract value is above Pls share if any have successfully sue their reno firm to complete the works/ received compensation? We are wondering if there are more victims, it seems like we aren't the first to go knocking on his doors (according to neighbour).