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We engaged Absolook in March 2020. Till now almost a year later our renovation still has not been completed. Yes, it’s partially due to the circuit breaker. But more importantly my ID left the company and another person took over. And the different group of workers that were arranged to do the Reno seems at loggerheads with each other. Water pipe plumber blame electrician, electrician not happy with painters, painters angry with flooring workers. All seem to badmouth each other. And their workers don’t wear mask when working! Guo Liang the manager was the one who took over. But because it was not his project initially he couldn’t be bothered and we were always given the last priority. His attitude is rude and bad as a manager. Totally disappointed and would not recommend to engage Absolook!
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My renovation took 6 months to complete, far from the dateline they initially promised. And after completion, leaks of water is everywhere! They have got the worst plumber contractors. Toilet bowl leak water on the floor when flushed, washing machine leak water when using. Terrible! And my Reno was to replace and change all the water pipes from scratch. Everything is new...
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Hi, this is my bathtub done by Absolook Interior Design. Didn’t know it would turn out like this as it happened when I gave birth and was in hospital subsequently on confinement. I would like some opinions on whether this is the norm? Or is is acceptable? Or is there any breach of safety standards? Coz I feel that the hot water pipes are too high and dangerous for my 3 kids, and that this is a landed property, surely an interior designer would not propose such dangerous idea?
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Hi everyone, I don't want to talk bad about Absolook as a whole since I never made past our first appointment with our ID that was assigned to us. You can PM me or email me at sreejithb@gmail.com for the name of the ID. I would highly advise you to stay away from him if you have any respect for your time. Here is my experience:We made an appointment to meet up with the ID at 11:00am at their office in Ubi. On our way to the office, I got a text from him saying he will be late and we should "have a drink at the coffee shop meanwhile". We thought he might just be 10-15 mins late, so we said it's fine. We started our wait with a coffee and ended up having lunch thanks to him not showing up for 55 minutes. And despite asking us to wait at the coffee shop, he did not even bother to come down and bring us over to the office. We went over to the office after he messaged that he was already there and had to look for him. What irritated us the most was that he did not offer a single apology for making us wait 55 minutes. Not over the phone, not over the texts and not even face to face. How can someone come 55 minutes late for a meeting and not offer an apology? I even asked him if his previous client made him late giving him an opportunity to apologize, but he simply said "nope. I am coming from home". Then came the discussion. Before meeting up with him, I had sent him the floor plan, full list of my kitchen appliance and some ideas that I have my own (kitchen wall hacking etc). But when the meeting started, it was clear that he did not bother to prepare anything at all. Great! I had already lost hope. After the meeting, he said he will send the quotation in 2 days (6th March). Yesterday (20th March), I got a message from him. The first one after our meeting on 4th March saying the quotation is ready and asking us to come down. Again, no apology for the delay after promising us the quotation on 6th March. It's like he is unaware of the concept of "professionalism". Since we have no interest in waiting another 55 minutes for him at the coffee shop, I politely asked him to email it to us so we can take a look first. He said he will email "soon". Then he went missing again. I reminded him 1.5 hours later and no reply. I reminded him again today morning and he said he will email me the first thing after he gets to his office. The fact that I am sitting here and typing in this review should give you a hint if I ever received that email.