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Time for me to contribute my ideas and happiness and also..... frustrations... To start off, we balloted in 2011 and yes!, we successfully got it within 1 try. Nothing much was done for preparation of our new house and until lately, we're so engaged to our baby girl 1st birthday party and we got the news that we need to submit HLE and then we know that our house is coming. We knew that it's coming near BUT really didn't expect to came that fast... My wife and I were really too busy handling our little monster... hahaha... Kk.. back to our house.. we got our keys 2 weeks back and our headache begin.. should I say, my headache begins.. I've emailed out my requirements to 6 IDs but sad to say, only 2 came back with quotations, 2 asking me to go down and chat, 1 no reply and 1 more powerful... director email to designer (cc me inside the email) to follow up and till now no reply... To be honest, yes we understand Sales people always like to invite customers to go down and discuss over but since that customer alrdy emailed you guys with requirements, why not provide them with estimated prices and hope for the best?! Until now, I met up that 2 IDs that provide me with Quotations and one of them actually juz went overseas when I call him after few days. If going overseas, why didn't indicate inside the email?.... I also visited 2 more IDs at IMM too and both gave me quotations too. 1 shop i don't like his service. Like aimai aimai (want, dont want, want, dont want like tat) attitude. The other ID.. her service... really good.. got "click" with us... my wife also agree with me that IF her package not expensive.. we would want to sign with her immediately.. Well.. till now... we're still choosing our ID and lowering down our expectations to our new nest due to budget constraint.. Good Luck to us! http://renotalk.com/forum/uploads/gallery_59743_295_14675.jpg