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Found 1 result

  1. About a month ago, I was cooking some instant noodles on my fujioh glass stove....i turned for a moment and heard a loud breaking sound. When i turned back, i was shocked to see that my hob had completely shattered! About 10 pieces of glass flew out, the rest remained intack. (I was told this was a protective feature of the tampered glass). I immediately called Fujioh and they explained that while it may appear shocking, such occurences are common...and that it happens with other brands as well. They offered to replace the glass free of charge (i.e. there was a lifetime warranty on the glass) - the repairman who later came to my place candidly said that they would replace the hob every time it shatters. Not wanting to take any chances (esp as I have kids in the house), I requested for a stainless steel version - which I still had to pay for (i.e. i was assured it was a very special price). It took another 2 weeks before my new hob was installed (apparently it was a popular model and was out of stock). Its been 2 weeks since they've installed my stainless steel hob....and now, its Warped! the stainless steel does not sit evenly on the kitchen table! There's a 1cm gap! I've just called Fujioh again demanding for an explanation. I am still waiting for their reply. When will this fujioh nightmare end? PS : To put things into perspective, my family cooks everyday and we've had the fujioh hob for about 13 months.
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