Firm: Renologist
ID: Gabriel Wang, Jason Low, Winnie Ng
Don't want to share too much- it is painful to even relive it through writing.
Gabriel- very, very prompt before signing contract... but beware the overpromise among many other things.
Jason- eloquent but too often, not much action after replying "noted"
Winnie- inexperienced
My worst nightmare. Caused so much agony to my family for months it is just ridiculous.
ID by name- I don't see the "design" in designer. And IDs are supposed to be experts in their field but there didn't seem much sound advice to homeowner in the renovation journey. Could barely coordinate and run on schedule without having homeowner keep chasing. Whole project delayed by more than 300% of agreed timeline. Payment was made on time but firm just can't get their act together. Every homeowner's expectations will be different but their completed work is below what I would readily accept. This is just frustrating.
