Just had our 2 toilets of our resale flat renovated. Super happy with the service provided by our ID. Before renovation, my hubby and I thought that we would need to set aside some cash for hidden costs and some leave to oversee our renovation. But it turns out that we save our leave, everything run smoothly and there was no hidden cost incurred just some follow ups need to be carried as owner of the house.
We particularly like our ID’s service on:
•Fixing of toilets accessories at no additional cost. (Other ID quoted us $20 per accessory.)
•Replaced fixed wall tiles stained with colors quickly.
•He supervised our house every day during renovation make us feel safe to leave our house with him.
•He is not calculative, we feel at ease talking to him.
•Despite payment is due, he told us not to rush for payment.
•He even offered to give us a new set of dish drainer after he saw ours.
•We requested additional glass door rubber-strip and he brought it to us immediately the next day at no cost.
•He answered our calls despite his off day and did not fail to return our calls if he missed them. His tone is always friendly and sincere. He promised and he did it efficiently.
•It is comfortable talking to him, he never shields away his responsibilities and he listens to our requests.
•He gets all defects remedied very efficiently.
For those who stay around Jurong East, we highly recommend him. Before we engaged him, we surfed on the internet, got lots of quotations, and find it hard to decide which ID will be more professional, sincere, no hidden cost and hassle-free. We chose our ID because he is located at our zone and his quotation is reasonable. We are happy we found him.
