Hey ene ..
We encountered bad after sales service from LifeStorey too ..
As LifeStorey at Great World City is having a moving out sale hence all in all we made 4 trips there (within 1.5 month) and for all the trips, we bought a few items.
In total, we bought 4 dining chairs, 1 dining lamp, 1 bedside lamp and a Kartell Panier side table. So being a faithful supporter of LifeStorey, I would defnitely expect better service from LifeStorey but this is not so.
I did not catch the name of the salesperson but he is tall and slim with a pair of hippy spectacles and in his late 30s. For all the trips, he did not acknowledge us and did not for once flash a smile at us.
For the first few trips, I still managed to smile at him but he simply turned his head away as if I had owed him money. When we asked him some questions, he gave us a very stuck-up attitude as if we are not his potential clients.
I did not expect this to come from LifeStorey and it totally pissed me off.