HI i am a newbie in this forum. Happen to saw this post which same as what happen to myself.
We are 4 room BTO owner which decided to renovate our house after staying for 16 yrs it suppose to be an fascinating thing to look forward. We pin a high hope on the renovation as this is first big renovation after we move in so many years. Received a few recommendation ID and we meet this ID that present himself as very humble and genuine person.We decided to engage him and paid an deposit amount SGD 4K (10% of the total renovation cost). After all we notice that he is unable to produce a great idea how to do our house (our house has many odd shape and this has made know to him since the first visit to our house) and he suggested all remain the same only to change the color to look new. We think it don’t serve the purpose of engage the ID if only change the color as our first intention is to engage ID is hoping they can give a good suggestion on how to fully utilize our available space. We regretted our decision badly but however we are unable to retrieve back the deposit as it’s stated in the contract that the deposit is not refundable. We are kind of loss as we need to proceed the renovation with them or forfeited the deposit and find other ID who are more experience and serve better role as an ID. After all after found this platform a few days ago, we found that some not very good review on the renovation company itself. Made us even worry our the renovation progress.
Hoping that others members who meet the same situation, how you resolve this issue and any good suggestion that you may share with us? Our total renovation quote is SGD47K and 10% deposit has been paid upfront to get 2/3D drawing produce.
Hi Bedok BTO, may i know how u resolve this issue? Manage to get back ur deposit?