I can feel the other home owners here who approached nrthwst. I was at the choosing phase and my unfortunate experience with the designer Ford Dung really opened up my eyes to be very careful in choosing the right person to take care of my place. He is totally inexperienced and unprepared for the first appointment. Avoid him at all costs to save your valuable time. He probably need to change his name to cow instead. Very unprofessional with his words and bad attitude. Strongly suggest not to waste your time on this piece of crap.