I finished my house renovation recently with luxur. A lot of my guests who came to my house and say my house design is very homely, I tell them luxur is my ID. Then, one of my friends sent me some link because they are interested in getting luxur to quote for their penthouse. I am shocked to see the reviews because my experience with luxur is very smooth. I actually walked in their office randomly and beam served us with our enquiry. The second meeting was on site, I am impressed because they showed us with 3D board already before we engage them. After seeing a few designers, me and my wife decided to go with luxur even though their price is higher. We liaise with Alan more during the renovation, we really appreciated him because we made a few last mins changes for the carpentry design and we thought we can't move in our fengshui set time. But Alan rush and complete all the major changes but let his worker come in to install handle and cushion for bench seating after we move it a week later. After i see the review, I am very curious and we chit-chat with them the other day. They explained the entire story to me it was a case few years ago, they didn’t do a perfect job as what the client is expected and so the relationship went quite bad with this only client. I think they are quite sincere, at least they don’t deny when I asked them. This is why I am happy to leave a good review for them. They told me they learnt from the mistake and improve themselves, which I can promise they complete my house renovation nicely, just like they help me with my last min request so i can move in time, I am really thankful for this. They show me the CNN office project photo they just completed and the testimonial from CNN on their facebook page. So I definitely support them and recommend them to my friends.
