As a first time owner, we also went around looking for quotations. After talking to about 5-6 ID, we decided to engage this company. The ID may look and sounds sincere, but then I realised is not. We had paid for 10% and although Reno not yet started, there’s already a few hipcups and a few unpleasant experiences. Before I actually decided to engage them, I couldn’t find much bad reviews on the company. With all the certifications, I really thought it won’t be tat bad after all. Now is like too late to change ID.. can only hope things won’t get worst.