Chong Ming Li

Sad to say my experience with them were equally bad... We saw on facebook about Martlewood putting this Sophia Dining Table Set on offer for $888 due to clearance so we decided to go down to Ubi to take a look at it. 1 ) While we were there, we noticed that there are holes on the wood (both table and bench) which we were told that it is due to the nature of wood. I was not really particular about the bench but the table.. so when I asked about the food dropping into the hole, the guy salesperson still can suggest to use toothpick to pick out the food. -.-" I was like impossible for us to do that every single time that the food went in right? which I believe will be very often. Anyway, ok fine as we planning to put a piece of glass over it. 2) I was told that the delivery will be after 3pm on 3/2/18 (sat) and I specifically told them to call me when they are going down as we don't stay there. Yet this Sharon called me at 3pm asking where am I when I was just going out of my current house, which is relatively near. When I told her that she told me it will be after 3pm, she said she already told me that they will reach at 3pm. I was like "What?" ok fine, so we took grab over which cost us about $6.. I should claim this from her. 3) I checked the items after they had installed it and I found some defects so I took photos and whatsapp to her. Defects : A hole that goes right through the whole thickness of bench top, some holes are fine but it went right through. Totally cannot accept! Fyi, the wood is around 5cm thick. - The leg on the bench is not even so it keep shaking, the china guy gave us another piece of rubber for us to figure out how to stick at the bottom to balance it ourselves. I messaged the woman about all the defects and she told me they only have the display bench, is it ok with us? so we are fine with it since I remember that it looks ok when we were there. She said will arrange and let me know which a week later (ok, 5 working days), I messaged her on friday and there was no reply so I tried again on saturday, she say will let me know on monday. Whole of monday morning, no update from her but it's ok, so I messaged her again at 1:28pm. She says arranging and will confirm with me, then suddenly say delivery tomorrow between 11am to 1pm. She think we no need work is it? Stay at home wait for her exchange delivery? - The plastic for the magnet on tv console's door is broken, and I was told it still serve it's purpose! Would you buy a cup with a chip at the edge? It still serve it's purpose right? You are still able to drink water from it! So while I was still waiting for her reply, my bf can't wait anymore so he called her (he was not with me at that time). Which after that I asked her about the magnet, she told me "I have liaised with your bf already". What kind of attitude is this? I was so so angry. End up she replied saying if they can find it before CNY, if not will be after CNY. Do you really think I will believe that they will come down on another day just to fix that magnet? Petrol no need money? Even though Diesel is cheaper, I seriously doubt that they will come down just to fix the magnet. Especially when they told my bf that the magnet is not a priority. Overall, service very bad. Strongly not recommended! That's all~