To be honest, before we decided to engage Thomas as our ID, the primary reason why we decided to go down to his showroom to hear him talk out of all the other replies from other IDs was because his showroom at Toa Payoh is the most accessible. We dont drive so an accessible location to visit to pay the subsequent installments is impt too.
He's the 3rd ID we visited and thankfully was able to come up with the least claustrophobic layout (drew on floorplan on the spot) for our long and narrow masterbedroom out of all the IDs we visited.
The end result followed the 3D plan as planned and Thomas would always update us in the progress of the reno via whatsapp. The after-sale service is awesome too as Thomas also shared with us tips on where to get the things we needed to buy.
Most importantly, his team built my dream kitchen where the kitchen door opens towards the living room instead of the door area (thanks HDB for planning to make me walk one big round to bring the dishes to the dining area each time). He also gave us the lobang on how to fit bathtub in our tiny BTO bathroom without infringing any HDB regulations, cheaper than those we found online too!
I would gladly recommend all my friends to engage Living Art Design Gallery for their reno.